Sep 30, 2008 #1 JHerm Technical User Joined Jun 12, 2008 Messages 36 Location US Can you use the 2050 client as and ACD phone? If so how do you get it to log in the agent?
Sep 30, 2008 1 #2 gwebster Vendor Joined Jul 1, 2006 Messages 2,512 Location CA Go to http://www.nortel.com/ipsoftphone2050 and then use the "Technical Documentation" link on the left. From that site, you will find an "IP Softphone 2050 Call Center User Guide". Upvote 0 Downvote
Go to http://www.nortel.com/ipsoftphone2050 and then use the "Technical Documentation" link on the left. From that site, you will find an "IP Softphone 2050 Call Center User Guide".
Sep 30, 2008 1 #3 pronei Vendor Joined Mar 11, 2008 Messages 1,010 Location US Goto Setting, Server and check the Symposium box. Upvote 0 Downvote