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Acd 9100 1

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Gerrick41910

Gerrick41910

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I have a customer that already has ACD but he wants to add another ACD group. Is there a Cheat sheet on ntac. Thanks
 
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I've never seen a cheat sheet on NTAC. But if they already have one should be easy to duplicate. There are like a few ways to do it including skills based routing. Personally anymore I ONLY use AIC.
 
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