Access Rights

[chinedu]

Hello everyone,
My manager wanted to his secretary to have delegate rights to view and use his email and calendar.

I went and set her up to be able to access his email and calendar.

Everything seems to work well.

Yesterday, I received an email from the secretary indicating the she is in another location, using another computer.
When she logged into this computer, she could not see her managers email and calendar folders any longer.

My question is, whether she can still see the folders from another computer even though she logged into outlook using her login credentials.

Thanks for your help.

 

[SpandexBobcat]

Hi chinedu,

There shouldn't be a problem with her accessing the account from a different PC, the rights have been assigned to the other users mailbox, not locally.
Are you sure she can't get to it purly because she hasn't gone: file/open/other users folder... and selected inbox and the persons name? It could be that she is justed used to it being there in the drop-down list, because once it has been set up locally the additional persons inbox is listed in the file/open...?

Does she know how to set it up? Or did you do it for her originally?

SB

 

[chinedu]

Hi SB,
I did set it up for her.
When I set it up, she was able to see it , yes in the dropdown list.

I have just suggested to her to go it this way you suggested:

file/open/other users folder... and selected inbox and the persons name.

Thanks for your help and I will advise once I hear from her.