ibrahims
Can you backup the system state of the computer the way it is at the moment? Do you get access denied on this?
Another thing, is the server the same name as the original?
Can you map a drive to the admin$ share on the remote computer from the backup server? If not fix this, as the System State restore needs to connect to the ADMIN$ share.
Also make sure the remote agent is using Local System Account to logon as when the service starts.