Abbreviated Dialing Enhanced 1

[brentr678]

Hey everyone!

Ive got a question relating to adding numbers to abbreviated dialing enhanced lists. Forgive my knowledge for being limited but im just starting out in the Avaya world. We have users who dial *11 ### (usually 621 or 635, etc) and then it rings a cell phone. Problem is i cant seem to find where that list is to change cell phones and add new ones. From my own digging ive found that in our feature-access-codes *11 dials abbreviated dialing list 1 which is set to enhanced 1 on the station in question. So i guess my question comes down to how do i change enhanced abbreviated dialing list 1?

Thank you in advance for all replies!

 

[smokinjoe2938]

The command would be change abbreviated-dialing enhanced list 1 for list #1

 

[brentr678]

When i try that command i get a "Identifier command word(s) omitted: please press HELP"

Upon pressing help it says enter dial code first digits: (3 dgt) 0-9, (4 dgt) 00-99 ['list' 1-2]

 

[smokinjoe2938]

worked on my pbx, try a display command for the enhanced list

 

[brentr678]

Same result.

 

[smokinjoe2938]

change abbreviated-dialing enhanced 1 are you typing it this way?

 

[janni78]

change abbreviated-dialing enhanced list x y (change abbreviated-dialing enhanced list 1 0)

x is for list number
y is for which dial code to start from

"Trying is the first step to failure..." - Homer

 

[brentr678]

I have tried "change abbreviated-dialing enhanced 1" which gives me "1 Identifier not assigned"

And "change abbreviated-dialing enhanced list 1" which gives me "Identifier command words omitted"


Thanks so much for your help so far!

 

[smokinjoe2938]

ok so my command syntex was correct but now we need to figure out what enhanced list they are using

 

[smokinjoe2938]

display abbreviated-dialing enhanced and start at 1 and go from there, if you really are using enhanced list 1 then it should come up, maybe it is not an enhanced list but a system or group list

 

[AvayaTier3]

display system-parameters features                              Page   2 of  19
Enhanced Abbreviated Dial Length (3 or 4): 3
--------------------------------------------------------------------------------
add abbreviated-dialing enhanced list 1 0                       Page   1 of   1
                        ABBREVIATED DIALING LIST

                             Enhanced List
                 Size (multiple of 5): 10                   Privileged? n
DIAL CODE
    000: 2327
    001: 2199
--------------------------------------------------------------------------------
add abbreviated-dialing enhanced list 2 0                       Page   1 of   1
                        ABBREVIATED DIALING LIST

                             Enhanced List
                 Size (multiple of 5): 10                   Privileged? n
DIAL CODE
    000: 4321
    001: 1234
--------------------------------------------------------------------------------
change station 2327                                             Page   4 of   6
                                     STATION
 SITE DATA
       Room: HomeOFC                                    Headset? n
       Jack:                                            Speaker? n
      Cable:                                           Mounting: d
      Floor:                                        Cord Length: 0
   Building:                                          Set Color:

ABBREVIATED DIALING
     List1: enhanced 1         List2: enhanced  2        List3: personal 1




BUTTON ASSIGNMENTS
 1: call-appr                            5: abrv-dial  List: 1 DC: 000
 2: call-appr                            6: abrv-dial  List: 1 DC: 001
 3: call-appr                            7: abrv-dial  List: 2 DC: 000
 4: abrv-dial  List: 3 DC: 02            8: abrv-dial  List: 2 DC: 001
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
display system-parameters features                              Page   2 of  19
Enhanced Abbreviated Dial Length (3 or 4): 4
--------------------------------------------------------------------------------
add abbreviated-dialing enhanced list 1 55                      Page   1 of   1
                        ABBREVIATED DIALING LIST

                             Enhanced List
                 Size (multiple of 5): 5                    Privileged? n
DIAL CODE
   5500: 1234
   5501: 4321
   5502:
   5503:
   5504:
--------------------------------------------------------------------------------
add abbreviated-dialing enhanced list 2 41                      Page   1 of   1
                        ABBREVIATED DIALING LIST

                             Enhanced List
                 Size (multiple of 5): 5                    Privileged? n
DIAL CODE
   4100: 5001
   4101: 5999
--------------------------------------------------------------------------------
change station 1503                                             Page   4 of   8
                                     STATION
 SITE DATA
       Room:                                            Headset? n
       Jack:                                            Speaker? n
      Cable:                                           Mounting: d
      Floor:                                        Cord Length: 0
   Building:                                          Set Color:

ABBREVIATED DIALING
     List1: enhanced 1         List2: enhanced  2        List3:




BUTTON ASSIGNMENTS
 1: call-appr   Auto-A/D? y        Rg:r
 2: abrv-dial  List: 1 DC: 5500
 3: abrv-dial  List: 2 DC: 4100

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[smokinjoe2938]

have some pink tier3 that should give him something to go on!

 

[brentr678]

So this is whats odd. I did the steps you showed in the copied text and created for myself so now i dial *11 100 and it rings my cell. Since the other users dial *11 615 i SHOULD be able to do the change abbreviated-dialing enhanced list 1 615 and see it but it says thats not a valid identifier. Is there something wrong with my logic?

 

[AvayaTier3]

cha abb enh li 1 6

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

cha abb enh li 1 6
cha abb enh li 1 61

dial length of 3 digits would use 6
dial length of 4 digits would use 61

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[brentr678]

Thats is! I thought you would have had to enter the entire number not just the leading digit. Thank you AvayaTier3 and smokinjoe2938 for your help on this one!