AA calls routing Incorrectly 1

[telemarv]

I have a customer running a MICS 6.1 with a copper NAM (upgraded to 4.1). They have several analog lines designated as back door for employees to check mail etc. Intermittently calls are routed to wrong extension even thought they swear they entered the correct digits. Adjusting the loss package on these lines has had no effect. Rebooting the NAM and MICS has had no effect.

Anyone experience this before. I've seen this before with crappy cell phones but this is too consistant to be random.

 

[mroberts]

Ummmmm, nope nothings coming out of my BCM induced fog on that one. <grin>

MRoberts

http://www.a1teletronics.com

 

[jerryreeve]

Telemarv, DId you ever get this issue resolved? I am experiencing the same problem (almost to a T) and trying to work it thru ITAS at this time.

----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com

 

[nortelnorstar]

Never resolved... NAM has been replaced with CP 150 and MICS completely defaulted and reprogrammed

Marv

http://www.telemarv.ca