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A way to monitor calls in progress

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netadmin65

Technical User
Feb 14, 2003
61
US
G3si switch here, version 9. Is there a way to determine
on calls in progress who they are connected to? We do have
the Caller ID option. Thanks.
 
You can do STATUS STATION xxxx and it will show what port they are connected to. Then do a DISPLAY PORT xxxxxx to see what trunk that port supports. Or you can start at the trunk port and work back to the station by doing STATUS TRUNK_GROUP x and it will list all the trunks in that group and the ports they are connected to if they are active. This is about all the detail that you can get out of the PBX. You need a CDR feed out of the PBX to get any more detail.
Hope this helps.
 
If you use the service-observe feature and monitor the call with a display set, you'll be able to see the inbound ANI
 
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