A Spyware Ramification, Maybe...

[Sunden2010]

Hello All,
Hope all is clicking good.
User had some crappy spyware, powerstrip, which was succesfully taken off along with others from his XP Pro system. However, now when opening another IE windows from an existing windows (say a link within a site: right-click>open in in Window), IE craps out giving the following error, with the Window Title: Microsoft Visual C++ Debug Library

and the actual error:

Program:C:\Program\Internet Explorer\IEXPLORE.EXE
abnormal program termination
(Press Retry to debug the application)

Option in this windows are:

Abot Retry Ignore

& IE just closes down.

Tried repairing IE by following this q318378 using method 1 and nada. Then applied SP2 and nothing again. It seems like reinstalling XP is the only option.

Event Viewer shows entry 1000, pointing to an specific DLL. Perhaps obtaining this DLL from another XP Pro & replacing with it may do it?

The guy's got a system he can't live w/o and downtime is unacceptable. Can't believe I wrote all of this for this IE issue. Mozilla does not install spyware.
TIA!
Angelo

 

[NADIAZIPPER]

Have you tried ungregistering/reregistering the dll? Just and idea.

 

[Suthern]

I don't know how to solve your problem, but have some pointers:

a) powerstrip is a utility used to force a certain refresh rate/resolution..etc. it is used by many gamers and others who are interested in tweaking or overclocking thier graphics cards. The only 'spyware'ing it does is to open a 'tip' window on startup, which won't close for 30 seconds.

b) if IE is giving them this bug, what happens when they use Windows explorer, and then type in the address in the address bar?

c) Have you tried Firefox?

http://www.getfirefox.com.

It's simply another browser which may work for them.

-Suthern

 

[bcastner]

http://www.fjsmjs.com/IE/scriptdb.htm

 

[LloydSev]

What dll is it showing?

Computer/Network Technician
CCNA