a port disappeared? 1

[moosk]

Hello.
I just did a "rem station 1A0601" , just to assign a given port a different extension. But when I try to create a station on the just deconfigured port, it says "Port previously assigned; please select another". I actually did remove 12 stations this way, and I can not make them operable again

System: G3siV6
Software Version: G3V6i.03.0.223.5

board 1A06 is of type TN2793 .

>display port 1A0601
"1a0601" Identifier not assigned

display configuration board 1A06 also shows port 1A0601 as unassigned. But still I can not add a station on this port!

I tried:
-busyout/release port (port not assigned, so can not busyout)
-busyout/reset/release board (no effect)
-remove, then reinsert the board (no effect)

Please advise

Marcin Mank

 

[bwilch]

It is possible that the port on this board has gone bad. I've seen it happen before on boards. It looks like you've tried most everything I could think of suggesting, other than relocating the board to a different slot to see if you can get the first port to work there.

 

[moosk]

to clarify:
I did remove 12 stations (ports 1A0601 - 1A0612). Now first 8 ports (1A0601 - 1A0608) are unusable (I can not assign extensions to them), but the remaining 4 ports work.

Before removing stations these ports worked fine.

 

[bwilch]

Oh, sorry, I didn't understand that portion of what you were saying. I would still try to move the card to a different slot, providing you have one open and see if the problem follows the card or stays with the port assignment.

 

[moosk]

This board when inserted in a different slot worked fine, but after returning to slot 1A06, it still showed the problem.

The solution was wiping out slot 1A06 completely (all stations), then removing the board, so it disappeared from the system (eg. it did not show up on "display circuit-packs" ). After reinserting the board, it worked fine.

Thanks for showing "the right way"

 

[bwilch]

Wow, that became a little more complicated than I would have imagined it to be. LOL Guess that's the way things are sometimes. Glad you got to the bottom of it!