sweetp1808
Technical User
I have recently installed a S8300 system with all 9620 phones and a couple 9630/40. Internally sound seems to be fine but when access an outside line wheither is is a call to the outside world or a call coming in the user on the IP phone hears white noise/buzzing noise when caller is silent.
When the volume level is turned down the noise is less but still there. We have made changes to the location-parameter chart (no difference); upgraded phones to 1.5 firmware and more recent settings file June 21, 2007 trying each setting available for AUDIOSTHS; changed the Automatic Gain Control and nothing seems to change to sound if anything any of the changes tried cause the issue to be worse. My voip is firmware 72 and CM 4.0 patch 13566.
Anyone have any suggestions??? I would appreciate the help!
Sheri
When the volume level is turned down the noise is less but still there. We have made changes to the location-parameter chart (no difference); upgraded phones to 1.5 firmware and more recent settings file June 21, 2007 trying each setting available for AUDIOSTHS; changed the Automatic Gain Control and nothing seems to change to sound if anything any of the changes tried cause the issue to be worse. My voip is firmware 72 and CM 4.0 patch 13566.
Anyone have any suggestions??? I would appreciate the help!
Sheri