911 and ARS

[OldTimingMan]

SX200 LW19
Leading digit 9.

Digits Qty Designation
11 0 Emergency

Conflicts are 1+ numbers with specified qty of digits.


Modified digit: Delete 3, Insert 911 (also tried it with Delete Nothing, insert nothing)
No COR applies.

Takes the call approx 1 minute to start ringing.

9+911 goes out immediately.

Cannot find interdigit timer in COS.
Conflict timer is 5 sec.
ARS unknown digit timer is 5 seconds.

 

[kwbMitel]

Assuming all is set up correctly and based on your description, here is what I understand

9 Leading
[pre] | | |
Form 26 | Form 23 | FORM 22 | FORM 20
11 0 Emergency Route X | Route X COR ? MOD A | MOD A DEL 3 Insert 911 | COR [blank]
1 10 Long Dist Route Y | Route Y COR ? MOD B | MOD B DEL 1 Insert [blank] | COR [As Appropriate]
911 0 Emergency Route Z | Route Z COR ? MOD C | MOD C DEL 4 Insert 911 | COR [blank]
[/pre]

You should have no longer than 5 seconds before 911 Dials. Nothing should take a minute.

This is how I do it:

[pre] | | |
Form 26 | Form 23 | FORM 22 | FORM 20
11 0 Emergency Route X | Route X COR ? MOD A | MOD A DEL 3 Insert 911 | COR [blank]
11X 0 Emergency Route Q | Route Q COR Q MOD B | MOD Q DEL 1 | COR [ALL RESTRICTED]
1NXX 7 Long Dist Route Y | Route Y COR ? MOD B | MOD B DEL 1 Insert [blank] | COR [As Appropriate]
911 0 Emergency Route Z | Route Z COR ? MOD C | MOD C DEL 4 Insert 911 | COR [blank]
[/pre]

This way if someone dials 911 + any digits the call fails
911 dials out with 5 second delay
1NXX does not conflict. N = digits 2-9, X = Digits 0-9

**********************************************
What's most important is that you realise ... There is no spoon.

 

[OldTimingMan]

1NXX does not appear as a menu option and I can't enter it manually. However, the rest is pretty much set up as you have it. Guess I'll try a software reset. Thanks.