8411's RS232 Protocol

[RyanEOD]

Greetings all,

I am trying to see if anyone can point me in the right direction - I want to try and hook a 8411 up to my computer using the RS232 plug but then I want to try and use the computer to go on/off hook, dial, etc. I would rather try to code something on my own then use that Pumpware program I see on all the Avaya sites. Does anyone know where I might be able to get the protocol information at. Just a little project I am trying to work on and see if I am able to do anything productive. Thanks!

Ryan

 

[lopes1211]

I think that pumpware you are referring to was just a special 8411 firmware for Avaya's softconsole application. A more generic api type program would be Passageway which is Avaya's tsapi for the 8411.

-CL

 

[RyanEOD]

Is there a way to get the protocol information that way I can customize it myself and not have to worry about antiquated software that isn't support anymore? I just have a feeling it would be easier to do myself then fight with Avaya when it doesn't work on Vista.

-Ryan

 

[1a22ip]

I've done this in the past. If I Recall correctly you change the following settings in the station Page.

STATION

Extension: 02 Lock Messages? n BCC: 0
Type: 8411D Security Code: TN: 1
Port: x Coverage Path 1: COR: 1
Name: Test Coverage Path 2: COS: 1
Hunt-to Station:

STATION OPTIONS
Loss Group: 2 Personalized Ringing Pattern: 1
Data Option: analog Message Lamp Ext: 02
Speakerphone: 2-way Mute Button Enabled? y
Display Language: english
PassageWay? n
Media Complex Ext:
IP SoftPhone? n

This will open a extra page See Below:
ANALOG ADJUNCT

Data Extension: Name: BCC: 0
COS: 1
COR: 1
ITC: restricted TN: 1

ABBREVIATED DIALING
List1:

SPECIAL DIALING OPTION:



ASSIGNED MEMBER ( Station with a data extension button for this analog adjunct )

Ext Name (first 26 characters)
1:

Now program a analog extension for the above.
I might have forgot something
Hope this helps
Thanks
ED

1a2 to ip I seen it all

 

[RyanEOD]

What does this analog extension do?

 

[1a22ip]

The Analog extension will be the modem number. The RS232 port on the back of the phone will replace the Modem.

1a2 to ip I seen it all

 

[RyanEOD]

I guess my question is what does that do? Sorry but I am a little lost on this one.