8 x 24 DR5 DS Voicemail won't work

[kurmann]

I have (3) 8 x 24 Cabinets here and (3) Startalk Flash Voicemails But they seem incompatible? All 3 of the voicemail units work on 6 x 16 Dr5 with DS processors I have..

So I am totally baffled by this and I've sold a customer an 8 x 24 with voicemail, but the voicemails won't work with these processors for some odd reason.. The (3) Processors all say DR5 DS on the top right of the cabinet and 2 of the 3 software cards have the DS sticker on them. Feature 983 just keeps saying inactive feature

Anybody have any suggestions or help. do startalk flash not work with 8x24 DR5 DS or something? Thanks in advance.

 

[hawks]

Post this in the NORSTAR forum. But can you go into maintenance and give the version number hen you repost.