We have a Cisco Unity voicemail recently installed with a CM 2.1. We would like to use the #8 feature with the Cisco unity voicemail instead of Audix. I've had no luck getting this to work just yet. I know I have to set the Unity hunt group as the primary but whenever I do then calls don't route to voicemail but recieve a busy. Any ideas? Anyone do this before successfully? Our audix is still up and running due to a large amount of auto attendants that are in it. All users have been migrated over to the new Unity voicemail system.
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#8 Transfer to voicemail Access code question
- Thread starter slengua
- Start date
heathersue
Technical User
Hi,
It is my understanding you can only use this feature code if you have an Audix.
Open to another way to transfer? Try Transfer, extension, Go-to-Cover, Transfer
Anyone else have any ideas?
It is my understanding you can only use this feature code if you have an Audix.
Open to another way to transfer? Try Transfer, extension, Go-to-Cover, Transfer
Anyone else have any ideas?
phoneguy55
Programmer
transfer to voice mail is an avaya feature. You lost it by going with a cisco vm. You can try what heather said, other that that, I think you are out of luck.
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