8 fax lines to tie line... 4

[takmsdsm]

I have a total of 8 numbers that i want to go into a tie line that will go to a fax server. Where would i set this up at? Any help in the right direction would be great.

This is an M1 11c

 

[johnpoole]

can you dial the 4080 toward the far end? another test i use. disu all the trunks except 1, leave a butset on the idle trunk, then try 4080 to see if it;s sending 4 tone...

sorry for the delay, it's a little hard to trouble shoot via a forum..

1st step is to decide if it's hardware, or software and if software, which end..

john poole
bellsouth business
columbia,sc

 

[Dougo123]

What are the specs that the fax server asks for?

 

[takmsdsm]

no worries, i would be lost without you guys. when you say towards the far end, what do you mean by that? Leaving the but set where it is (on the punchdown of 13 00) and try to dial 4080?

 

[Dougo123]

the far end would be the fax server, it's got to have some sort of handshake with the trunk to work. Dial the number and stat the trunk, if the trunk is busy than you know your 75% there, you'll just need to find the compatability between the server and the PBX.

 

[takmsdsm]

ok. well the fax server was used with our old PBX (same kind, just less TNs and a slightly older build) and i copied the configuration exactly from that pbx to mine, only changing the routes #'s, rli #'s and card #'s of course.

just called and got this...

>ld 20

PT0000
REQ: stat 13
00 = UNIT 00 = BUSY (TRK)(TIE LDR WNK )
01 = UNIT 01 = IDLE (TRK)(TIE LDR WNK )
02 = UNIT 02 = UNEQ
03 = UNIT 03 = UNEQ
04 = UNIT 04 = UNEQ
05 = UNIT 05 = UNEQ
06 = UNIT 06 = UNEQ
07 = UNIT 07 = UNEQ
REQ:

so i guess im 75% there! lol

 

[takmsdsm]

ok we are like 95% there. i get the fax tone when i dial 4080-4089 internally. but still get busy tones for external calls.

 

[Dougo123]

Are you sure telco has those numbers turned up? Are they outside your normal DID range?

 

[johnpoole]

ok we are like 95% there. i get the fax tone when i dial 4080-4089 internally. but still get busy tones for external calls.

that is a big step.. now if your sure they are did.. next step... your using frl 1 on your rlb, so that should not be a block... what are your inbound did built like, let me see that rdb.. might have a block there.. and one inbound did trunk

john poole
bellsouth business
columbia,sc

 

[takmsdsm]

well we own 4000-4099. supposedly. but i wouldnt be surprised if someone laxed on newing some of our lines. let me try and find another set of ranges.

 

[johnpoole]

build a single did, just add it to your set call it from outside.. if it rings, nul that key and put it in as a dsc,

john poole
bellsouth business
columbia,sc

 

[takmsdsm]

where would i build that at?

 

[takmsdsm]

ok here is a strange thing. i had xxx-xxx-4020 going to my test acd. i know this number works from the outside. i outted the ACD from this number and then did a dsc to it to my RLI. it rings busy.

 

[Dougo123]

I think it's because the PBX sees the call coming in and trying to go back out so it's blocking it. Kind of a built in security feature. There is a work around. Make the 4080 an acd and ncfw to the acod of the rout. Then it should complete from outside.

 

[takmsdsm]

is there anyway just to disable that feature instead?

 

[takmsdsm]

I set up a quick acd with NCFW with the ACOD, it still does a busy tone.

 

[Dougo123]

not that I know of, your older pbx probably didn't have that built in. I had to use that workaround for some of our engineers that had trunks hooked up to modems. The trunks would grab dial tone from the modems and they could go back out their test equipment. when I tried it the way yours is it wouldn't work. Had to do the acd to the acod

 

[Dougo123]

In the morning I'll have access to the 11 and can post my setup that works. Does the server have to use a trunk? Will it except an analog port?

 

[takmsdsm]

the fax server is attached to a "faxboard" which converts the trunk to analog line i believe... I am not too familiar with the hardware. but it works internally, so all signs point to the PBX then.

Here is a picture of the fax setup.

 

[johnpoole]

in a tandem switch, most calls come in did and go back out on a tie.. the cdb block can block calls coming in on a route and going out on a the same route.. because you can dial it internal, what is the ncos of the inbound did?

john poole
bellsouth business
columbia,sc

 

[Dougo123]

Here's my set up
the acd
TYPE ACD
CUST 0
ACDN 3935
MWC NO
DSAC NO
MAXP 1
SDNB NO
BSCW NO
ISAP NO
AACQ NO
RGAI NO
ACAA NO
FRRT
SRRT
NRRT
FROA NO
NCFW 8003
FNCF NO
FORC NO
RTQT 0
SPCP NO
OBTN NO
RAO NO
CWTH 1
NCWL NO
BYTH 0
OVTH 2047
TOFT NONE
HPQ NO
OCN NO
OVDN
IFDN
OVBU LNK LNK LNK LNK
EMRT
MURT
RTPC NO
NRAC NO
RAGT 4
DURT 30
RSND 4
FCTH 20
CRQS 100
IVR NO

the rdb

TYPE RDB
CUST 00
DMOD
ROUT 3
DES LOOP
TKTP COT
NPID_TBL_NUM 0
PRIV NO
SAT NO
RCLS EXT
DTRK NO
ISDN NO
PTYP ACO
AUTO NO
ICOG IAO
RANX NO
SRCH LIN
TRMB YES
STEP
ACOD 8003
CPP NO
TARG
CLEN 1
BILN NO
OABS
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
CRD 512
TFD 0
LEXT 100
SST 3 0
NEDC ETH
FEDC ETH
CPDC NO
SPCT IMM
HOLD 02 02 40
SEIZ 02 02
RGFL 02 02
RVSD 08 31
ILLR 02 02
DRNG NO
CDR NO
MUS NO
MR NO
MANO NO
EQAR NO
OHQ NO
OHQT 00
TTBL 0
OHTD NO
PLEV 2
MCTS NO
ALRM NO
ART 0


PAGE 002

SGRP 0
AACR NO
here's the trunk

TN 004 0 00 01
TYPE COT
CDEN 8D
CUST 0
XTRK XUT
TIMP 600
BIMP 3COM
TRK ANLG
NCOS 6
RTMB 3 1
NITE
SIGL LOP
SUPN YES
STYP PIP
AST NO
IAPG 0
CLS UNR DTN CND WTA LPR APN THFD
P10 NTC LOL
TKID
DATE 11 OCT 2002
of course this is not going to a fax server but this is how I got the calls to hit the equipment from outside