To install Verint ContactStore for Communication Manager on RedHat 4 or 5 from the
command line
1. Log onto the server as root.
2. Mount the installation CD
On RedHat 4 type:
mount /mnt/cdrom
On RedHat 5 type:
mount -r -t iso9660 /dev/cdrom /mnt/cdrom
It may be necessary to create the /mnt/cdrom mount point using the command
mkdir /mnt/cdrom
If the CD drive is known by a different name on your computer (e.g. cdrom1) replace all
reference to cdrom with your device name.
3. Change directory to the mount point using the command
cd /mnt/cdrom
4. Locate the three rpm files on the CD using the command
ls
For each of the RPMs (jre, cscm, cs-service) type
rpm -Uvh rpmfilename
5. Reboot the server.