5610SW IP VPN Phone

[bdelmar]

IPO 500 4.0.7
5610sw IP 2.3 firmeware

Im trying to set this up with a Pix501. I have all the trial/beta version files for everything from Avaya.

I plug the phone in, set the group to 876 as documented, unplug and plug the phone back in. Watching the tftp server I see the phone grab the 46xxupgrade.scr file, then it gets the 46xxvpn.scr file, then the 46xxsettings file. From the look of things the phone never ends up getting the 46vpnupgrade.scr file which tells it to get the new VPN bin file.

What am I doing wrong or how can I get the phone to grab the new bin file.

And yes, all the files are in the same directory that the tftp server is pointing to.

Thanks for any and all help.

 

[ProviderReborn]

how are your fix ups set?

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement (Aug 30th)

 

[bdelmar]

What do you mean by "fix ups"?

 

[tlpeter]

a cisco router uses fixups

disable those fixups

these you need


no fixup protocol h323 h225 1720
no fixup protocol h323 ras 1718-1719
no fixup protocol sip 5060
no fixup protocol sip udp 5060
no fixup protocol skinny 2000
no fixup protocol tftp 69


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[bdelmar]

I'll have to talk to the customers IT people and have them check that, but the phone works as a regular IP phone. The problem Im guessing is somewhere in the 46xx files and directing the phone to go out and get the vpn bin file.

As I said, the phone grabs the 46xxupgrade.scr file, then it gets the 46xxvpn.scr file, then the 46xxsettings file. So it is communicating with the TFTP server and the IPO because it works and logs in as a regular IP phone.

 

[kwing112000]

Are you trying this from inside of the customers network. That will never work. You can not go out and back in on the same interface with the 501.

 

[bdelmar]

Talked to Avaya and as I suspected, the original script files I got from avaya for the phones to upgrade themselves to the VPN bin files were missing some information in them for the 56xx phones. They sent me the new 46xxupgrade.scr and 46vpnupgrade.scr files and everything worked now.

 

[sizbut]

... and to help us all learn the the missing information was?

 

[MarkToo]

Here's my "workaround"... hope this is helpful:

I didn't get any new files from Avaya, but I did edit this section in 46xxvpn.scr as follows and voila! my 5610 upgraded with the VPN firmware (see last two lines below):

Regards,
Mark

##check bootApp version

IF $MODEL4 SEQ 4601 goto BOOTAPP4601
IF $MODEL4 SEQ 4602 goto BOOTAPP4602
IF $MODEL4 SEQ 4606 goto BOOTAPP46XX
IF $MODEL4 SEQ 4610 goto BOOTAPP4610
IF $MODEL4 SEQ 4612 goto BOOTAPP46XX
IF $MODEL4 SEQ 4620 goto BOOTAPP4620
IF $MODEL4 SEQ 4624 goto BOOTAPP46XX
IF $MODEL4 SEQ 4621 goto BOOTAPP4620
IF $MODEL4 SEQ 4622 goto BOOTAPP4620
IF $MODEL4 SEQ 4625 goto BOOTAPP4625
IF $MODEL4 SEQ 4690 goto BOOTAPP4690
##goto END - edited by MarkToo 2007-11-30
goto DEF46XX

 

[IPOUK]

Crazy they gave incorrect files - I had exactly the same problem. Stupid thing was they were even labeled 46xx and 56xx files which didn't work! Took a while to work it out what had to be changed.

 

[raknas]

Hi
I am currently trialing this. I have converted the phone from a ip phone to a vpnphone. my question is will this work with the only 3rd party vpn servers listed or will it work with any ipsec enabled vpn servers. The documentation i was given was relating to a communications manager documentation and was quite vague. I am trying to use it with a dratek 2800. any thoughts would be appreciated.