Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

5610 firmware

Status
Not open for further replies.

hall5942

Vendor
Joined
May 7, 2002
Messages
377
Location
US
How do i upgrade the firmware so I can upgrade to VPN clients for the 5610. In the file server address I put in the address of my laptop (that has the office manager installed). Now the display "enter command"

Please help.
 
Power cycle the phone.

Did it download the firmware?

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
I power cycled the phone, and it just says enter command. When i remove the file server IP address, then the phone comes up but doesn't download the firmware. Do I need to download the new firmware before the VPN clients works?
 
When the phone first boots it should say:
Initializing
Loading > i10aVPN23252.bin
Starting
100Mbps Ethernet > * to program

Does yours say i10aVPN23252.bin?
If so what does it say after the 100Mbps Ethernet * to Program screen?


Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
 
What version do you have ?
VPNphone functionality requires a license - IPSec license and VPNPhone license.
IPSec allows the function to be configured in IPOffice and VPNPhone license allows the requisite no. of IP phones to be connected to system (after upgrading with VPN Client).
The VPN binaries are available as a .zip in IPOffice core software ver 4.2.4 or later. It does NOT get installed when you install the Manager. It would be in your source directoty such as - SourceDirectory\ADMIN4_2_4\bin\VPN Phone folder.

After you extract them you will need to copy them to IP Office Manager installation folder - C:\Program Files\AVAYA\IP Office\Manager.

It would be good to use Avaya File Server app for TFTP/HTTP/HTTPS services and in that case the above files must be copied to the relevant data folders in the MVIPTel application programs directory.

If you have done this much, you should see other errors (!) but not above.
 
software version is 4.2.11
IP phone is 5610
I copied the extracted files (ADMIN4_2_11\bin\VPN Phone) to the Program Files\AVAYA\IP Office\Manager folder. On the phone I entered the file server address 192.168.1.251 (cpu that manager is installed on). The phone boots up with
i10D01a8_016.bin then goes to /46xxupgrade.scr. Then it receives some bytes for about 5 seconds then the phone comes up. What am I missing?

Thanks
 
Probably quite a few things. Did you follow the guide to changing from IP phone to VPN phone exactly?
 
All I seen was to copy the file over to the manager folder. Is there some else I need to do?
 
If you inzipped the vpn phone firmware you will see pdfs. They explain how to convert a normal ip phone to a vpn phone.
 
If you unzipped the vpn phone firmware you will see pdfs. They explain how to convert a normal ip phone to a vpn phone.
 
Nice link...:-P


y1pzZTEUdok1vrI5cLb3FdPX4PgTPlSONkb5WPjz0x50etSujaMSmhdRCbOx9vASnrRNzzXv0IxNQA

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________
 
hall5942,

When a Non-VPN phone boots up,

- it looks for 46xxupgrade.scr script file,
- from that locate which .bin it should have,
- if it does not have the correct version (as per the script file, NOT as per Avaya updates!), it will load the required and then proceed to execute 46xxsetting.txt file,
- else it will load and execute 46xxsetting.txt directly,
- the default 46xxsetting.txt file has pretty much nothing to execute. You are supposed to edit and use it.

when a non-vpn phone comes up it will load x10d*.bin file from its own flash.


On the other hand if a VPNPhone boots up,
- the files in picture are - 46vpnupgrade.scr, possibly 46xxvpn.scr, an i10*.bin file which is loads into flash and runs it every time it boots up, and a 46vpsettings.txt file

for the .txt file again default templates are available you need to edit.

So, to be able to switch between Non-VPN and VPN modes at the beginning of each upgrade.scr file you should have an IF-THEN-ELSE decision for the phone's GROUP ID - 876 (for V-P-N) or other value and execute .scr tags accordingly.

You should put all the above and all the binaries in File Server's working directory.

Once converted to VPN, configuration of VPN is a different issue.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top