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500v2 LAN ports became unreachable

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gregl45

gregl45

Technical User
Apr 4, 2006
230
US
IP 500v2 7.0.5 (80)9608 sets. Call rang in when tried to answer it continued to ring but would not answer then all phone went to discover. Could not ping or connect with Manager from the network so plugged laptop directly to both LAN ports and could not connect either. Rebooted system and that corrected the problem could connect through the network and all phone came up. Any idea why this would occur?
This is the trace of when it occured:
Line: type=IPLine 250 Call: lid=278 id=40 in=1
IE CMIEFastStartInfoData (6)
4216247690mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216247691mS CMCallEvt:
4216247692mS CMCallEvt:
4216247692mS CMTARGET:
4216247693mS CMCallEvt:
4216247694mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216247695mS CMExtnTx: v=132, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=270 id=105989 in=0
Called[132] Type=Default (100) Reason=CMDRdirect SndComp Calling[5082506565] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECalledPartyName (224)(Type=CMNameDefault) name=CustomerService
IE CMIEOriginalCalledPartyName (236)(Type=CMNameDefault) name=CustomerService
IE CMIEOriginalCalledPartyNumber (238)(P:100 S:100 T:101 N:100 R:2) number=160
IE CMIERedirectingPartyName (232)(Type=CMNameDefault) name=CustomerService
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=160
IE CMIEIcrPriorityDetail (239) Priority = 1
IE CMIEMohSourceId (247) MOH Source = 1
IE CMIEDIDNumber (245)(P:100 S:100 T:0 N:1 R:4) number=2329
IE CMIERespondingPartyNumber (230)(P:0 S:0 T:0 N:1 R:4) number=5082506565
IE CMIEDeviceDetail (231) LOCALE=enu HW=15 VER=7 class=CMDeviceISDNTrunk type=2 number=1 channel=2 rx_gain=32 tx_gain=32 ep_callid=13 ipaddr=10.128.17.20 apps=0
IE CMIEFastStartInfoData (6)
IE CMIEMediaWaitForConnect (16) CMIEMediaWaitForConnect
IE CMIECallSignalChannelData (8) unknown
UUI type=User2User [160..] [0x31 0x36 0x30 0xfe 0xff ]
Display [5082506565(CustomerService)>Overf]
Timed: 02/12/11 13:36
Locale: enu
4216247695mS CMExtnRx: v=132, p1=0
CMAlerting
Line: type=IPLine 250 Call: lid=270 id=105989 in=0
4216247696mS CMCallEvt:
4216247696mS CMExtnEvt: v=25 State, new=Ringing old=Idle,0,0,
4216247698mS CMCallEvt:
4216247699mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216247700mS CMExtnTx: v=103, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=284 id=105990 in=0
Called[103] Type=Default (100) Reason=CMDRdirect SndComp Calling[5082506565] Type=Unknown Plan=ISDN Pres=Allowed (0)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECalledPartyName (224)(Type=CMNameDefault) name=CustomerService
IE CMIEOriginalCalledPartyName (236)(Type=CMNameDefault) name=CustomerService
IE CMIEOriginalCalledPartyNumber (238)(P:100 S:100 T:101 N:100 R:2) number=160
IE CMIERedirectingPartyName (232)(Type=CMNameDefault) name=CustomerService
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:2) number=160
IE CMIEDIDNumber (245)(P:100 S:100 T:0 N:1 R:4) number=2329
IE CMIERespondingPartyNumber (230)(P:0 S:0 T:0 N:1 R:4) number=5082506565
IE CMIEDeviceDetail (231) LOCALE=enu HW=15 VER=7 class=CMDeviceISDNTrunk type=2 number=1 channel=2 rx_gain=32 tx_gain=32 ep_callid=13 ipaddr=10.128.17.20 apps=0
IE CMIEIcrPriorityDetail (239) Priority = 1
IE CMIEMohSourceId (247) MOH Source = 1
IE CMIEFastStartInfoData (6)
IE CMIEMediaWaitForConnect (16) CMIEMediaWaitForConnect
IE CMIECallSignalChannelData (8) unknown
UUI type=User2User [160..] [0x31 0x36 0x30 0xfe 0xff ]
Display [5082506565(CustomerService)>Overf]
Timed: 02/12/11 13:36
Locale: enu
4216247700mS CMExtnRx: v=103, p1=0
CMAlerting
Line: type=IPLine 250 Call: lid=284 id=105990 in=0
4216247700mS CMCallEvt:
4216247701mS CMExtnEvt: v=3 State, new=Ringing old=Idle,0,0,
4216247703mS CD:
4216247704mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216247704mS CMExtnEvt: v=40 State, new=Idle old=PortRecoverDelay,0,0,
4216248012mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216248012mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216248012mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216248013mS CMExtnTx: v=158, p1=8023
CMReleaseComp
Line: type=IPLine 250 Call: lid=274 id=23 in=1
Cause=16, Normal call clearing
4216248015mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216248016mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=23
4216248016mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=23
4216248133mS RES:
4216248133mS RES:
4216248231mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216248231mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216248231mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216248232mS CMExtnTx: v=221, p1=8080
CMReleaseComp
Line: type=IPLine 250 Call: lid=331 id=139 in=1
Cause=16, Normal call clearing
4216248235mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216248236mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=139
4216248236mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=139
4216249555mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216249555mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216249555mS CMCallEvt:
4216249555mS CMExtnEvt: v=71 State, new=PortRecoverDelay old=Ringing,0,0,
4216249557mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216249557mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216249557mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216249558mS CMCallEvt:
4216249559mS CMCallEvt:
4216249559mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216249560mS CMExtnTx: v=117, p1=8011
CMReleaseComp
Line: type=IPLine 250 Call: lid=262 id=71 in=1
Cause=16, Normal call clearing
4216249562mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216249564mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=71
4216249564mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=71
4216249698mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216249698mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216249698mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216249699mS CMExtnTx: v=184, p1=8078
CMReleaseComp
Line: type=IPLine 250 Call: lid=329 id=120 in=1
Cause=16, Normal call clearing
4216249701mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216249702mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=120
4216249703mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=120
4216250733mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216250733mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216250733mS CMCallEvt:
4216250733mS CMExtnEvt: v=115 State, new=PortRecoverDelay old=Ringing,0,0,
4216250735mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216250735mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216250735mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216250736mS CMCallEvt:
4216250737mS CMCallEvt:
4216250737mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216250739mS CMExtnTx: v=142, p1=8004
CMReleaseComp
Line: type=IPLine 250 Call: lid=255 id=115 in=1
Cause=16, Normal call clearing
4216250741mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216250743mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=115
4216250743mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=115
4216251558mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216251558mS CMExtnEvt: v=71 State, new=Idle old=PortRecoverDelay,0,0,
4216251601mS CMTARGET:
4216251601mS CMTARGET:
4216251601mS CMTARGET:
4216251601mS CMTARGET:
4216251601mS CMTARGET:
4216251602mS CMTARGET:
4216251839mS CMTARGET:
4216251839mS CMTARGET:
4216251839mS CMTARGET:
4216251839mS CMTARGET:
4216251839mS CMTARGET:
4216251840mS CMTARGET:
4216252737mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216252737mS CMExtnEvt: v=115 State, new=Idle old=PortRecoverDelay,0,0,
4216254633mS RES:
4216254633mS RES:
4216256741mS PRN:
4216257460mS ISDNL3Evt: v=1 stacknum=1 State, new=ReleaseReq, old=Received id=6
4216257480mS ISDNL3Evt: v=1 stacknum=1 State, new=NullState, old=ReleaseReq id=6
4216257481mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=1 id=6 in=1
BChan: slot=0 chan=1
Cause=16, Normal call clearing
4216257481mS CMCallEvt:
4216257481mS CMTARGET:
4216257482mS CMLOGGING:
4216257483mS CD:
4216257483mS CD:
4216257484mS CMTARGET:
4216257484mS CMCallEvt:
4216257485mS CMCallEvt:
4216257485mS CMCallEvt:
4216257485mS CMCallEvt:
4216257486mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216257486mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216257486mS CMCallEvt:
4216257486mS CMExtnEvt: v=122 State, new=PortRecoverDelay old=Ringing,0,0,
4216257487mS CMExtnTx: v=147, p1=0
CMReleaseComp
Line: type=IPLine 250 Call: lid=330 id=105973 in=0
Called[147] Type=Default (100) Reason=CMDRdirect Calling[8023728983] Type=Unknown Plan=ISDN Pres=Allowed (0)
Cause=16, Normal call clearing
Timed: 02/12/11 13:36
4216257487mS CMExtnTx: v=147, p1=8079
CMFacility
Line: type=IPLine 250 Call: lid=330 id=122 in=1
IE CMIEFastStartInfoData (6)
4216257488mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216257489mS CMCallEvt:
4216257489mS CMCallEvt:
4216257490mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216257490mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216257491mS CMCallEvt:
4216257491mS CMExtnEvt: v=19 State, new=PortRecoverDelay old=Ringing,0,0,

********** Warning: Missed 9 packet(s) **********
4216257495mS CMMap: a=1.2 b=0.0
4216257495mS CMMap: a=0.1 b=0.0
4216257498mS PRN:
4216257499mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216257499mS CMExtnEvt: v=122 State, new=Idle old=PortRecoverDelay,0,0,
4216257503mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216257503mS CMExtnEvt: v=19 State, new=Idle old=PortRecoverDelay,0,0,
4216257998mS PRN:
4216257998mS PRN:
4216258540mS ISDNL3Evt: v=1 stacknum=1 State, new=ReleaseReq, old=Received id=13
4216258560mS ISDNL3Evt: v=1 stacknum=1 State, new=NullState, old=ReleaseReq id=13
4216258561mS CMLineRx: v=1
CMReleaseComp
Line: type=Q931Line 1 Call: lid=1 id=13 in=1
BChan: slot=0 chan=2
Cause=16, Normal call clearing
4216258561mS CMCallEvt:
4216258561mS CMTARGET:
4216258562mS CMLOGGING:
4216258563mS CD:
4216258563mS CD:
4216258565mS CMTARGET:
4216258565mS CMCallEvt:
4216258565mS CMCallEvt:
4216258565mS CMCallEvt:
4216258566mS CMCallEvt:
4216258566mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216258566mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216258566mS CMCallEvt:
4216258567mS CMExtnEvt: v=59 State, new=PortRecoverDelay old=Ringing,0,0,

********** Warning: Missed 54 packet(s) **********
4216258591mS PRN:
4216258592mS CMMap: a=1.3 b=0.0
4216258592mS CMMap: a=0.17 b=0.0
4216258593mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216258593mS CMExtnEvt: v=59 State, new=Idle old=PortRecoverDelay,0,0,
4216258594mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216258594mS CMExtnEvt: v=124 State, new=Idle old=PortRecoverDelay,0,0,
4216258594mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216258594mS CMExtnEvt: v=55 State, new=Idle old=PortRecoverDelay,0,0,
4216258595mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216258595mS CMExtnEvt: v=54 State, new=Idle old=PortRecoverDelay,0,0,
4216258595mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216258595mS CMExtnEvt: v=25 State, new=Idle old=PortRecoverDelay,0,0,
4216258596mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,
4216258596mS CMExtnEvt: v=3 State, new=Idle old=PortRecoverDelay,0,0,
4216259091mS PRN:
4216259091mS PRN:
4216259633mS RES:
4216259633mS RES:
4216261192mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216261192mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216261192mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,

********** Warning: Missed 2 packet(s) **********
4216261196mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=19
4216261196mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=19

********** Warning: Missed 123 packet(s) **********
4216276465mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216276465mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216276465mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,

********** Warning: Missed 2 packet(s) **********
4216276469mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=8
4216276469mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=8
4216276633mS RES:
4216276633mS RES:
4216276658mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216276658mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216276658mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,

********** Warning: Missed 2 packet(s) **********
4216276663mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=91
4216276664mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=91
4216280579mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216280579mS H323Evt: v=(null) stacknum=0 State, new=NullState, old=NullState id=0
4216280579mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,

********** Warning: Missed 2 packet(s) **********
4216280583mS H323Evt: v=0 stacknum=250 State, new=ReleaseReq, old=Active id=107
4216280584mS H323Evt: v=0 stacknum=250 State, new=NullState, old=ReleaseReq id=107
4216282633mS RES:
4216282634mS RES:

********** contact lost with 10.128.14.10 at 13:37:30 2/12/2011 - reselect = 2 **********
******************************************************************
 
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either the network stack crashed on the IPO or maybe the ports are on their way out!

Ive really only seen this when an IPO overheats as well. Phone all work but network fails.

ACSS - SME
General Geek

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