406 V2 CU trying to add a vpn 5610 phones

[Gus63]

Ok I have a question now that I have the vpn router setup. I can connect somewhat to the system. It asked for the ext (8400) and then a password (1234). But then tells me "Wrong Set Type".... What does that mean?

 

[RodneyMcSnow]

What firmware version is on the IP Office?
You need to flash the firmware on the 5610 phone.

 

[Gus63]

The system is running 4.2 aoftware but will be upgrading to 5.0 this weekend

 

[Gus63]

So I upgraded the system to 5.0 software and got the firmware on the phone for VPN. The tunnel gets built and the display reads Ext= So I enter 8400 which is built in the ext list and a user made. It prompts for a password which is 123456.
The system thinks for a bit and the display then reads "Wrong Set Type".....
Does anyone know what this means? I thought it might have been the IPO needed to be upgraded to 5.0 software but that's not it. I have two VPN user licenses load on the box. I am at a lost on what to try next. Anything could help...
Thanks Gus and A Great T-Day to all

 

[intrigrant]

Check if the station numbers are in use on a digital or analog port, if so then delete the number on that port amd try again.

 

[Gus63]

Ok I'll check that out

 

[hairlessupportmonkey]

There is a tick box or drop down on the h323 extn you create that should tell the system its a VPN phone.

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