402 3.2(61) PRI, DID CFUNCOND TO 9-XXX-XXX-XXXX CALL RECORD, LISTEN

[aarenot]

I thought I had done this before but can not seem to find where I did in the few hundred CFGS I have saved. I am trying to monitor/listen, and record calls to a DID with ICR set to a user with call forward unconditional to an outside number. I tried going to a group with a CFuncond user in the group, but that didn't seem to work either. Does this have to wait until 4.0, and ICR prompted recording?

 

[tlpeter]

If you want to record a call that is forwarded then you need mobile twinning to do this
Then set recording on the incoming call route and it will record as long as the call lasts on the ipoffice
This will work because a twinned call is seen as a call on the ipoffice itself

Perhaps you mean 6.0 instead 4.0 ?
Waiting for 4.0 means you have missed a couple of years, it is available from May 2007 already




ACS - Implement IP Office
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ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[CarGoSki]

He meant 4.0 manager which is 2.0 firmware so if you add the two together you get 6.0

 

[tlpeter]

Now i am confused




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[aarenot]

I meant the system is 403 with 3.2 (61) firmware, memory tells me that the 403 can't go past 3.2. So, it can't get recording via ICR period, correct?

 

[tlpeter]

Indeed correct
became a feature in 4.0



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[aarenot]

I thought I had done this before, and as many of you avaya saying it can not be done does not mean we say it can not be done. Thanks for your responses.

 

[amriddle01]

Good excuse to sell them a shiny new IP500, or wait until March....but I can't say why ;-)

ACS - IP Office Implement

"What the Crocodile Hat....was that?