*4 and #4 LWC from external call over PRI?

[Poltergeek]

Hello All,

I have been playing with LWC to turn on and off the MWI of my Lucent 8410D phones hanging off my Definity g3v6 system and it works great. I want to script asterisk to use that feature to let my users know they have voicemail. This is not critical because I plan on having voicemail to email. However, it would make it a more comfortable transition for those who like blinky lights. Anyhow, when I dial *4 then extension from anywhere on the definity, it turns on the light. When I dial *4 from Asterisk I get the FAC dial tone, but when I dial the 4 digit extension I get a fast busy instead of the pretty light. I figure that must just be a security feature somewhere. I tried changing the COR FRL and looked at all the settings in the trunk group that may have something to do with it, but I found nothing seemed to work. I am not worried about security on the Definity anymore because it is now hidden behind Asterisk and will soon be only for outbound calls from some extensions. Any thoughts or suggestions? Thanks,

Poltergeek

 

[wellco9530]

If when you dial the *4 from Asterisk you get a second dialtone then I would say that your lines from the Asterisk have a COS with console permissions...change the COS...it's looking for you to dial the extension number again that you want to turn the light on or off for...
I think if you check the COS you should be good to go......

...bob...

 

[texeric]

LWC is port specific. The port that turned on LWC must be the same port to turn LWC off from. Also the ports you want to have the ability to turn on and off LWC from need to have the LWC activation ability programmed in the PBX.

http://www.theviagroup.com

 

[AvayaTier3]

LWC can be turned on and off by any extensions in Definity that have permissions to do so.
Off switch extensions can do this only if you have uniform dialplan and DCS features enabled and working.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com