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3810 wireless on Magix
- Thread starter phonesrus
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TouchToneTommy
Vendor
I would just program a different speed dial on each of the buttons from the handset, then go into WinSPM, Centralized Telephone Programming, and click on each button until you figure out which buttons are which. (or do a print of the extension info, which will show you which buttons got programmed)
Or, if you can figure out how to program the buttons from the phone itself, put a different speed dial on each button from WinSPM, then check the phone to find out which speed dials you ended up with, to determine which buttons are which.
Or, if you can figure out how to program the buttons from the phone itself, put a different speed dial on each button from WinSPM, then check the phone to find out which speed dials you ended up with, to determine which buttons are which.
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- #3
Thanks 3T
The issue I have is the phone is in Wyoming and I am in Texas, trying to support a non-avaya vendor for a company we support. Most of the phones there are Partner on a Magix upgrade and the current user wants a cordless to replace his Partner phone. Sooo I have to have the vendor install the 3810, then have him renumber the phone to the users current ext., then program the buttons requested, ie: paging, direct vm etc.
The issue I have is the phone is in Wyoming and I am in Texas, trying to support a non-avaya vendor for a company we support. Most of the phones there are Partner on a Magix upgrade and the current user wants a cordless to replace his Partner phone. Sooo I have to have the vendor install the 3810, then have him renumber the phone to the users current ext., then program the buttons requested, ie: paging, direct vm etc.
TouchToneTommy
Vendor
Sorry, that doesn't sound like fun 
Didn't see the 3810 in any of the Magix docs, so it's going to be hunt and peck. You don't have remote access for programming? Have you ever used Monitor? Can you get the phone shipped to you first to work with, then ship to the site?
Didn't see the 3810 in any of the Magix docs, so it's going to be hunt and peck. You don't have remote access for programming? Have you ever used Monitor? Can you get the phone shipped to you first to work with, then ship to the site?
here is the user guide packaged with the phone if it helps.
no mention of button mapping for merlin
no mention of button mapping for merlin
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- #6
Strange, I posted a reply last night and it disappeared?
Anyway, I was told that the remote access wasn't working on this system, but I am going to try it if necessary. The phone was unfortunately shipped directly already.
I have tried monitor a couple of times, but I do not know enough about it. MM said in the distant past that he was going to compile a how to guide for it, but I havn't heard any more. MM???? I am still searching for the button mapping.
Anyway, I was told that the remote access wasn't working on this system, but I am going to try it if necessary. The phone was unfortunately shipped directly already.
I have tried monitor a couple of times, but I do not know enough about it. MM said in the distant past that he was going to compile a how to guide for it, but I havn't heard any more. MM???? I am still searching for the button mapping.
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- #7
Thanks CarGoSki, I have that Doc, I spent about 3 hours on the avaya site and the net last night searching, but still nothing on the mapping. Most everything that I found relates to the IP Office. I don't know if the button mapping for that is the same or not.
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- #8
FYI
The button mapping is 1,2,3,4, on the system.
SA Ring (1)
SA Voice (2)
SA 00 (3)
Blank (4)
In this case I removed the SA 00 and installed SSA buttons of the users phone on the 3810 for portable use. I think that this will be a better solution than replacing his partner phone since the 3810 has such limited functions, even though it maps as a 9040 on the Magix system.
I finally got this from our distributor tech support.
The button mapping is 1,2,3,4, on the system.
SA Ring (1)
SA Voice (2)
SA 00 (3)
Blank (4)
In this case I removed the SA 00 and installed SSA buttons of the users phone on the 3810 for portable use. I think that this will be a better solution than replacing his partner phone since the 3810 has such limited functions, even though it maps as a 9040 on the Magix system.
I finally got this from our distributor tech support.
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