2250 Console set up

[GparkXO]

I have a 2250 in service. We never use consoles, so, need some clarification. This is a shared tenant switch, 1 customer, multiple tenants, 1 route for DID's. I have one user that has a 2250 console (executive suite). We have few of thier sets that are IDC on table 0 (day) to the console LDN of 5001. These sets have no entry in IDC table 1 (night)at the monemt.
The problem is when the console goes to night service the IDC DN's flow to the consoles (5001) voicemail instead of the DN's own voicemail. We do not use a DRC key. I seem to remember from the past that in CPGP that the attendant console can control the route based on an entry, So when the console goes to night mode the DN that is IDC on table 0 (day) will revert back to itself and on FDN to voicemail (as programmed onthe set). This DN has no entry in the IDC table 1. I am assuming that in LD 93 if I enter the route number in ROUT , when the console goes to night the IDC table 0 stops control and everything reverts to IDC table 1.
Am I correct ?

 

[GparkXO]

Well that post wasnt quite right ROUT is a print only function

 

[lretrievers]

If you are trying to use two different IDC tables to control day and night processing, all you need to do is create the two tables, and on the RDB (LD 16) there is a prompt for IDC table and night IDC table.

 

[GparkXO]

They are set up in RDB, Day = 0 Night = 1 IDC = yes but they dont seem to switch when the console goes to night service. Was thinking there may be something missing withthe console programming

 

[lretrievers]

The system is considered "NIGHT" mode when the console goes into nights. Is there only one? Is there another one still in programming that might be in a standby mode or something like that?

 

[johnpoole]

if you set the idc for that tennant in the route for night idc then you will get desired results... when an idc table changes the number, the mail can not see the original dialed dn, that's causing the problem.. when you print the route while the console is in nites, you should see a * beside the active idc table

john poole
bellsouth business
columbia,sc