pandabear1
Technical User
I have a resident in a seniors home that had at his home a single line for his phone and a fax line with distinctive ring for his fax come in on the same home number. He has moved and his number has been ported onto the Pri at the seniors home terminating on an analogue port on the 200AX release 5.0.2.12
No problem with his home number porting on and ringing his phone with standard ring (part of all cos options in the home). My challenge is have his home number ring standard ring and then his fax number that is also ported onto the Pri to have a distinctive ring so the fax will pick up the call. It is cheaper to port than to run another line in for the fax.
I have tried forwarding a phone with distinctive ring to the resident's line but that didn't work (was a shot in the dark).
any suggestions other than run another line for the fax?
i.e
613-592-2122 home number ported onto Pri resident room extension 2122 of 200AX (standard ring)
613-592-2123 fax number ported onto Pri to terminate on extension 2122 of 200AX (distinctive ring for fax)
No problem with his home number porting on and ringing his phone with standard ring (part of all cos options in the home). My challenge is have his home number ring standard ring and then his fax number that is also ported onto the Pri to have a distinctive ring so the fax will pick up the call. It is cheaper to port than to run another line in for the fax.
I have tried forwarding a phone with distinctive ring to the resident's line but that didn't work (was a shot in the dark).
any suggestions other than run another line for the fax?
i.e
613-592-2122 home number ported onto Pri resident room extension 2122 of 200AX (standard ring)
613-592-2123 fax number ported onto Pri to terminate on extension 2122 of 200AX (distinctive ring for fax)