2003 Terminal Services Errors at 100%

[AnotherITguy]

Hello,

We have a 2003 server running TS that is having major problems. Here is what I have discovered so far:

1. No one can log on via TS (they could last week)
2. The "System Idle Process" in Task Manager is at 99% (looks fine to me)
3. Using perfmon it looks like the CPU and memory are not being taxed hardly at all
4. Looking at "Terminal Services Session 'Total Errors' " in perfmon however shows it pegged at 100%.
5. The server can ping the hosts and vice versa, and the server is also able to surf the web, browse the network, etc., although it does seem a bit slow
6. The event logs show nothing out of the ordinary
7. Doing a netstat on the server shows that it is listening on port 3389
8. It's been rebooted

One of the first questions that should be asked is "What changed since last week?" Unfortunately there are several people who "update" an in-house application on this server, so there is no definitive answer. Anyway, the problem exists and I need to get it resolved. Any ideas?

Thank you in advance!

Jay

 

[AnotherITguy]

** UPDATE **

There is one error I noticed in event viewer:

Event ID: 1020
-The "Session Directory Computers" group is empty, you must add the computer accounts of Terminal Servers into this group for the Session Directory service to work properly."


Thanks again,


Jay