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2 identical personal folders

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gamar

Technical User
May 29, 2003
14
CA
One of my colleagues has what looks like 2 personal folders open on Outlook 2000's folder list, but they are identical, each calling up the same .pst file and showing exactly the same inbox, outbox, contacts, etc.

As a matter of fact, when I cleared the deleted items folder in one of "personal folders", the change was reflected in both.

When I try to delete one of them, I get the message "cannot delete personal folder containing contacts, etc."

Any ideas?

GA
 
This is usually caused by a corrupted outlook profile. In control panel, create another user profile that accesses the same pst file and you should be all set.
 
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