I am assumng this is an IDE and you only have 2 HDD on the cable. Some of the older HDD had to be manulally installed. You will need to copy the info off the HDD off the unit itself or you can obtail it from the website. as indicated by others acouple of things
1.ensure that the HDD you are trying to format is set to slave or has no jumper for some models of HDD.and any other HDD on the channel is set to Master and not cable select unless it is the first on the ribbon cable.
2. you cannot be on the drive you are trying to format it will not work. You can format it from any other drive by right clicking and format.
3. if it is not being detected at all, as indicated yuo will have to go into the BIOS/CMOS and manually set it. IF you have smartdrive on the computer select that and set to auto although this does not always work. If you have info for it on the HDD write down the "cyl, head, sector," some info will auto populate after this info is written.
one thing to remember is an IDE will only accept 2 devices per channel and most cables will not have anymore than that on it.
I know some of this is confusing. My first couple of attemps at getting them to work was disasterous and I had to play with jumpers and location on the ribbon cable.