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1616i Setup Issue 1
- Thread starter maxse
- Start date
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1
- #2
holdmusic34
Vendor
- Thread starter
- #3
did that work for you maxse?
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
- Thread starter
- #5
good to know.
I think I give bas a star for posting the new info about the change of the password.
And a big anti-star for Avaya to change sh!t again without any info or just hidden info
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
I think I give bas a star for posting the new info about the change of the password.
And a big anti-star for Avaya to change sh!t again without any info or just hidden info
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
- Thread starter
- #7
intrigrant
Systems Engineer
Avaya did publish the change but not a lot people read it :
A simple mind delivers great solutions
A simple mind delivers great solutions
Yesterday I did send Avaya an email and referred to that doc, that this had to be in TB155 this crap takes a lot of time for some to find out.
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged (Avaya Search tool )
______________________________________
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged (Avaya Search tool )
______________________________________
No not yet....
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged (Avaya Search tool )
______________________________________
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged (Avaya Search tool )
______________________________________
The told me that if they publish then I am responsible to find the information.
Even if it is not in a normal IPO TB then we are subject to being billed if we open a case where the solution is contained in any published doc.
That brings up some issues for me since it appears that we are being led down the road where we are responsible to read and digest every word of every doc published. I did get out of one billing in this new billing model since I proved that a person could not type in a reasonable question at support.avaya.com and have the search engine spit out the doc. In this case you had to type in the exact phrase for the doc to appear.
Even if it is not in a normal IPO TB then we are subject to being billed if we open a case where the solution is contained in any published doc.
That brings up some issues for me since it appears that we are being led down the road where we are responsible to read and digest every word of every doc published. I did get out of one billing in this new billing model since I proved that a person could not type in a reasonable question at support.avaya.com and have the search engine spit out the doc. In this case you had to type in the exact phrase for the doc to appear.
I got an email back and they have forwarded my mail to the guys that create the TB's. on page to they refer to the TB's for ipo so they're wrong.
Avaya IP Office (IPO)
6.0 or later and IP500 V2 hardware only
Customers are requested to consult the IP Office Technical Bulletin(s) or Release Notes for compatibility with specific IP Office releases
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged (Avaya Search tool )
______________________________________
Avaya IP Office (IPO)
6.0 or later and IP500 V2 hardware only
Customers are requested to consult the IP Office Technical Bulletin(s) or Release Notes for compatibility with specific IP Office releases
___________________________________________
It works! Now if only I could remember what I did...
Dain Bramaged (Avaya Search tool )
______________________________________
intrigrant
Systems Engineer
So, that is were those release notes are for, if you have automatic notifiction on for the TNs in your mail then you get bombed with mostly useless info about any product Avaya has, you cannot filter it.
But if you go to the support docs for the particular product then you can select all TNs of that specific product.
So if you notice in a new manager release there is a change of firmware like IP DECT R4(which is updated but not in manager yet ) then go to support and select IP DECT to read all about the newest software and download it.
This is the way it worked for CM for several years and now for IPO also.
I see no problem to take action to look for the latest news myself.
Actually it is part of the job of the distri to inform the resellers about hardware/software changes (hint for Bas1234![[thumbsup2]](/data/assets/smilies/thumbsup2.gif "[thumbsup2] [thumbsup2]")
), I have done that for years on IP Office in a monthly technical update as the technical consultant for a distri.
maybe the distris here can bundle forces and post a monthly uodate here or in the members only forum.
I am really glad that is not my job anymore....
A simple mind delivers great solutions
But if you go to the support docs for the particular product then you can select all TNs of that specific product.
So if you notice in a new manager release there is a change of firmware like IP DECT R4(which is updated but not in manager yet ) then go to support and select IP DECT to read all about the newest software and download it.
This is the way it worked for CM for several years and now for IPO also.
I see no problem to take action to look for the latest news myself.
Actually it is part of the job of the distri to inform the resellers about hardware/software changes (hint for Bas1234
), I have done that for years on IP Office in a monthly technical update as the technical consultant for a distri.maybe the distris here can bundle forces and post a monthly uodate here or in the members only forum.
I am really glad that is not my job anymore....
A simple mind delivers great solutions
I read most of that stuff until about 1.5 years ago then it became more crap to read than good info and gave up.
I now mostly delete the emails unseen as they also come late and tell you 3 weeks later that there is a new maint release on the site.
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
I now mostly delete the emails unseen as they also come late and tell you 3 weeks later that there is a new maint release on the site.
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
intrigrant
Systems Engineer
That is why I am glad to left that job...
And when I did have that job I chanced my policy to check once a week for updates on IP Office related products ( IP Phones, IP DECT etc. )
it is less time consuming I can tell you that.
A simple mind delivers great solutions
And when I did have that job I chanced my policy to check once a week for updates on IP Office related products ( IP Phones, IP DECT etc. )
it is less time consuming I can tell you that.
A simple mind delivers great solutions
Bas1234, you have time enough for doing that 
I checked every day when it was getting time for a new release.
When not then indeed somewhere around every week or so.
But i still think they just should mention it.
Then you at least know about it.
BAZINGA!
I'm not insane, my mother had me tested!
I checked every day when it was getting time for a new release.
When not then indeed somewhere around every week or so.
But i still think they just should mention it.
Then you at least know about it.
BAZINGA!
I'm not insane, my mother had me tested!
- Thread starter
- #19
We buy from a direct supplier of Avaya but have access to direct Avaya support. What is a VAR?
If you have ACSS certification then you can open your own tickets etc.
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
If you have ACSS certification then you can open your own tickets etc.
Joe W.
FHandw, ACSS (SME), ACIS (SME)
Interrupt the silence only if you improve it by saying something, otherwise be quiet and everybody will be grateful.
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