1616 says no file server????

[kyle1532]

hey guys....

just wondering if this is right....

i just upgraded my 406v2 to R5.0.15. i have just installed a 1616 for the first time. when the phone starts to log in it tells me that there is no file server??? i have put the address of the file server in when i do a "mute reset". it comes back up and still says "no file server" if i check under the network info of the phone in the menu field.

just wondering if this is right???

also, does the name not appear on the display of the 1616 or should it? i have the extn number, but no name.

thanks

 

[amriddle01]

What address do you have entered as the file server and what is it? PC with Manager/TFTP server or memory card in the system?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[TomMills]

have you set the phone system up correctly? 16xx get their files through http not tftp.

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[kyle1532]

i put in 192.168.1.106 at the start up along with all the other ip addresses. the phone will boot and say "no filesvr address..

the phone comes up after a minute.... if i do a "mute view" i get 0.0.0.0 under file server?

what did i do wrong

 

[amriddle01]

You spoiled my gotcha moment Tom

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[amriddle01]

What is 192.168.1.106? Do you have anything on that address that holds the upgrade/bin files for handsets capable of Http?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[kyle1532]

tommills

not sure....what do i need to check?

 

[TomMills]

the tech bulletin that shows how to set these phones up.

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[Bas1234]

All info here:

http://marketingtools.avaya.com/knowledgebase/

ps Ask you BP for a course on implementing IP Office!!!!

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[kyle1532]

does the name not display on the phone (1616)?

thanks guys. i bet you hate people like me

 

[TomMills]

read the tech bulletin.

http://www.twitter.com/tem1985

See what my brain does when it's not thinking about phones.

 

[amriddle01]

Only if you label the first appearence key with the name of the user

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Bas1234]

No name in the display for the 16XX only for 54xx/56xx.

The setup for 16XX ip phones is the same as 56xx but the need to have the new files first.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

Name in 96XX too Bas

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Bas1234]

They are not supported yet are they?
Otherwise we get 96xx threads tomorrow.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

No but they will be soonish, just letting people know as it seems a big deal to some people...enough to dictate what handsets they buy in some cases

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Bas1234]

Yes i know, stil need to test it..

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

Been playing with screensavers etc today.....yes we are that busy

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Bas1234]

I haven't had the time yet, we're very busy at the moment.
I need to install 3 more systems before 2010.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[amriddle01]

I've got two, but they only take a couple of hours to build and configure they are both 50-60 user systems

ACS - IP Office Implement

"What the Crocodile Hat....was that?