1603R /w ISDN DDR - Not connecting

[Exie]

Hi,

I have a Cisco 1603R which I'm plugging into a Telstra NT1 plus II. When it tries to establish a connection it seems to get most of the way there and falls over. My provider tells me all the logins are successfull, so I'm not sure why it's failing the log on the console looks like so:

00:31:18: BRI0 DDR: rotor dialout [priority]
00:31:18: BRI0 DDR: Dialing cause ip (s=192.168.0.1, d=192.189.54.17)
00:31:18: BRI0 DDR: Attempting to dial 0198333040
00:31:18: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0, TEI 77 changed to up
00:31:19: %LINK-3-UPDOWN: Interface BRI0:1, changed state to up
00:31:19: BR0:1 PPP: Treating connection as a callout
00:31:19: BR0:1 PPP: Phase is ESTABLISHING, Active Open
00:31:19: BR0:1 PPP: No remote authentication for call-out
00:31:19: BR0:1 CHAP: Using alternate hostname CHESTNUT1_RTR
00:31:19: BR0:1 LCP: O CONFREQ [Closed] id 11 len 30
00:31:19: BR0:1 LCP: MagicNumber 0x072B9379 (0x0506072B9379)
00:31:19: BR0:1 LCP: MRRU 1524 (0x110405F4)
00:31:19: BR0:1 LCP: EndpointDisc 1 Local (0x13100143484553544E5554315F525452)
00:31:19: BR0:1 LCP: I CONFREQ [REQsent] id 119 len 28
00:31:19: BR0:1 LCP: AuthProto PAP (0x0304C023)
00:31:19: BR0:1 LCP: MagicNumber 0x5966A48E (0x05065966A48E)
00:31:19: BR0:1 LCP: MRRU 1524 (0x110405F4)
00:31:19: BR0:1 LCP: EndpointDisc 1 Local (0x130A014D4F522D504F50)
00:31:19: BR0:1 LCP: O CONFACK [REQsent] id 119 len 28
00:31:19: BR0:1 LCP: AuthProto PAP (0x0304C023)
00:31:19: BR0:1 LCP: MagicNumber 0x5966A48E (0x05065966A48E)
00:31:19: BR0:1 LCP: MRRU 1524 (0x110405F4)
00:31:19: BR0:1 LCP: EndpointDisc 1 Local (0x130A014D4F522D504F50)
00:31:19: BR0:1 LCP: I CONFACK [ACKsent] id 11 len 30
00:31:19: BR0:1 LCP: MagicNumber 0x072B9379 (0x0506072B9379)
00:31:19: BR0:1 LCP: MRRU 1524 (0x110405F4)
00:31:19: BR0:1 LCP: EndpointDisc 1 Local (0x13100143484553544E5554315F525452)
00:31:19: BR0:1 LCP: State is Open
00:31:19: BR0:1 PPP: Phase is AUTHENTICATING, by the peer
00:31:19: BR0:1 PAP: O AUTH-REQ id 6 len 18 from "cn1194"
00:31:20: BR0:1 PAP: I AUTH-ACK id 6 len 5
00:31:20: BR0:1 PPP: Phase is VIRTUALIZED
00:31:20: Vi1 PPP: Phase is DOWN, Setup
00:31:20: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to upDialer s
tatechange to up Virtual-Access1Dialer call has been placed Virtual-Access1
00:31:20: Vi1 PPP: Treating connection as a callout
00:31:20: Vi1 PPP: Phase is ESTABLISHING, Active Open
00:31:20: Vi1 PPP: No remote authentication for call-out
00:31:20: Vi1 CHAP: Using alternate hostname CHESTNUT1_RTR
00:31:20: Vi1 LCP: O CONFREQ [Closed] id 1 len 30
00:31:20: Vi1 LCP: MagicNumber 0x072B95C2 (0x0506072B95C2)
00:31:20: Vi1 LCP: MRRU 1524 (0x110405F4)
00:31:20: Vi1 LCP: EndpointDisc 1 Local (0x13100143484553544E5554315F525452)
00:31:20: Vi1 PPP: Phase is UP
00:31:20: Vi1 IPCP: O CONFREQ [Closed] id 1 len 10
00:31:20: Vi1 IPCP: Address 0.0.0.0 (0x030600000000)
00:31:20: Vi1 IPCP: I CONFREQ [REQsent] id 1 len 10
00:31:20: Vi1 IPCP: Address 203.220.245.242 (0x0306CBDCF5F2)
00:31:20: Vi1 IPCP: O CONFACK [REQsent] id 1 len 10
00:31:20: Vi1 IPCP: Address 203.220.245.242 (0x0306CBDCF5F2)
00:31:20: Vi1 IPCP: I CONFNAK [ACKsent] id 1 len 10
00:31:20: Vi1 IPCP: Address 203.221.144.168 (0x0306CBDD90A8)
00:31:20: Vi1 IPCP: O CONFREQ [ACKsent] id 2 len 10
00:31:20: Vi1 IPCP: Address 203.221.144.168 (0x0306CBDD90A8)
00:31:20: Vi1 IPCP: I CONFACK [ACKsent] id 2 len 10
00:31:20: Vi1 IPCP: Address 203.221.144.168 (0x0306CBDD90A8)
00:31:20: Vi1 IPCP: State is Open
00:31:20: Di1 IPCP: Install negotiated IP interface address 203.221.144.168
00:31:20: BR0:1 PPP: Phase is TERMINATING
00:31:20: BR0:1 LCP: O TERMREQ [Open] id 12 len 4
00:31:20: %LINK-3-UPDOWN: Interface BRI0:1, changed state to down
00:31:20: BR0:1 LCP: State is Closed
00:31:20: BR0:1 PPP: Phase is DOWN
00:31:20: BRI0:1 DDR: disconnecting call
00:31:20: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BRI0, TEI 77 changed to down

00:31:20: Vi1 IPCP: State is Closed
00:31:20: DDR: Dialer removal, 0 packets unqueued and discarded
00:31:20: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to down
00:31:20: Vi1 PPP: Phase is TERMINATING
00:31:20: Vi1 LCP: State is Closed
00:31:20: Vi1 PPP: Phase is DOWN

Can anyone explain whats causing it to hangup ? and any suggestged options I should look at to correct it ?

 

[jimmyzz]

Exie
From the looks of this debug, it appears that the router is dialing out okay but is not completing the authentication phase with the other end. The problem may be with authentication setup (ie. chap/pap or usernames). Can you post the config of both routers.

Speaking of Telstra, which part of Oz you from?

JimmyZ

 

[Exie]

Hi JimmyZ,

I did ponder that, so I phoned the provider, a shonky mob called Australis, and they reported that &quot;the logins appear sucessfull&quot; ? not that I was convinced .... here's the config which is pretty much exactly what I got out of the Cisco Config Maker ... I follow most of it except the dialer1 interface and how that all matches up with the BRI0 <shrug> ...


CHESTNUT1_RTR#show run
Building configuration...

Current configuration:
!
version 12.0
service timestamps debug uptime
service timestamps log uptime
service password-encryption
!
hostname CHESTNUT1_RTR
!
enable password 7 03075A190F0E25
!
!
!
!
!
ip subnet-zero
no ip domain-lookup
!
isdn switch-type basic-ts013
isdn voice-call-failure 0
!
!
!
!
!
interface Ethernet0
description connected to EthernetLAN
ip address 192.168.0.1 255.255.255.0
no ip directed-broadcast
ip nat inside
!
interface BRI0
description connected to Internet
no ip address
no ip directed-broadcast
ip nat outside
encapsulation ppp
dialer rotary-group 1
isdn switch-type basic-ts013
no cdp enable
!
interface Dialer1
description connected to Internet
ip address negotiated
no ip directed-broadcast
ip nat outside
encapsulation ppp
no ip split-horizon
dialer in-band
dialer string 0198333040
dialer hold-queue 10
dialer load-threshold 10 outbound
dialer-group 1
no cdp enable
ppp authentication chap pap callin
ppp chap hostname CHESTNUT1_RTR
ppp chap password 7 06050E33454F0D
ppp pap sent-username cn1194 password 7 06050E33454F0D
ppp multilink
!
router rip
version 2
passive-interface Dialer1
network 192.168.0.0
no auto-summary
!
ip nat inside source list 1 interface Dialer1 overload
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer1
no ip http server
!
access-list 1 permit 192.168.0.0 0.0.0.255
dialer-list 1 protocol ip permit
snmp-server engineID local 00000009020000070EE57B50
!
line con 0
exec-timeout 0 0
password 7 04580A14062048
login
transport input none
line vty 0 4
password 7 070C205E47081D
login
!
end

 

[jimmyzz]

Exie,

I assume if you used the cisco config maker that you are not experienced with the cisco IOS syntax or may be new to the cisco game. So here is a high-level overview of BRI and Dialer1 concept. Your BRI is your physical interface. The Dialer profile is a virtual interface. You can assign multiple Dialer profiles to a physical BRI interface. For example you could have a profile configured to dial siteA and another to dial siteB. You would not be able to do this if you configured your dial config on the physical BRI without having change your dial-string etc..

Authentication requires that the username and ppp authentication methods match up on both ends. I noticed on your config that you do not have a username for the remote-router defined. I would refine your config a little to make it simpler. First of all can you clarify a couple of points before I post a sample config.

1. What is the name of the remote router you are trying to connect to?
2. Is this under your administration or the ISP? Can you please post the config for this.

JimmyZ

PS: Australis hey? I thought that was a brand of lipstick. ;-)

 

[Exie]

Hi Jimmyz,

Thanks for that, yes, I am pretty new to Cisco stuff. I've had only a minimal experience configuring them, and never from scratch.

Yes, the remote router is under the administration of my provider (Australis), unfortunately I dont have it's name.

All I know is that the 0198333040 number was the same number I used for my 56k dialup and is referred to as a 'MegaPOP'. I have sent an E-Mail to our provider asking for the details, however I'm not sure how forth coming they will be.

Thanks again for you help.

 

[jimmyzz]

Exie,
Check out this link for more info on configuring ISDN on your 1600.

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/1600/1600swcf/isdn.htm

JimmyZ

 

[busterblues]

There are many reasons why your Router may be hanging up...but I think there is one thing that may be wrong.

First of all check the firmware version of your NT1 Plus II on your workstation by Querying the modem. Check the information on the modem. Note the FIRMWARE version.

If the firmware version is 2.03c or less...you are running on old firmware which is why you are having this disconnection problem. I am also an ISDN Home customer from Telstra and this is a major problem for users, if you check out the Whirlpool.net forums...you will see the heartache of hundreads of users just like yourself.

Unfortunately, there is no firmware update freely avaliable to the public...you must ring Telstra and ask for a Level 3 Technician for the firmware update. No other staff at Telstra will have any idea what you are talking about....but just inform them of the problems and ask for a Level 3 Technician or supervisor over and over again and eventually you will talk to someone that has seen an ISDN line before

The number for Telstra's ISDN Fault Reporting Bureau is 132255, and with a bit of luck, you will have some new firmware that will work with your Router