Feb 10, 2011 #1 jcmhere Technical User Joined Jan 18, 2011 Messages 20 Location US Does anyone have any training guides for end users for 1 X IP agent that they could share?
Feb 10, 2011 #2 hairlessupportmonkey IS-IT--Management Joined Aug 26, 2009 Messages 8,233 Location NZ ??? ACSS - SME Upvote 0 Downvote
Feb 10, 2011 #3 sizbut Technical User Joined Oct 25, 2003 Messages 5,195 Location GB Phone rings... Answer it. End call. Next call. Repeat until end of shift. Upvote 0 Downvote