1 Extension on 2 Phones? 1

[CorbinMyMan]

I have an Avaya IP Office 500 on version 5.0 (18). I have a user with two offices in our building and they switch between the two at times. Is it possible to have a single extension on two separate phones and have them ring at the same time?

Thanks!

 

[gregl45]

Make a hunt group an place both extension in it.

 

[tlpeter]

Or use hotdesking.
Always reachable on the same extension.


When you pay peanuts, you get monkeys!

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.

 

[CorbinMyMan]

Greg, I've never used hunt groups like this. Can I ring an entire hunt group when a call comes in to either phone?

 

[CarGoSki]

You can ring the entire hunt group and if you select help from manager while viewing a hunt group you can read all the details.

 

[intrigrant]

What about twinning the two together?

 

[as1981]

We use twinning for a similar scenairo and it works fine.

 

[Pepp77]

Hotdesking would be my suggestion, as the user can only every physically answer from one location.

| ACSS SME |

 

[hairlessupportmonkey]

or no extn if they arent logged in anywhere....

thats customers for you!

ACSS - SME