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Avaya: IPOCC (Contact Center for Voice)

(498 members)
forum1831 - Professional forum and technical support for computer/IT pros for Avaya: IPOCC (Contact Center for Voice). Includes problem solving collaboration tools.

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 jignz (Systems Engineer)
2 replies
(16 Aug 18)
16 Aug 18

IPOCC 9.1 CC voicemail script

 Bidemi (Vendor)
0 replies
(15 Aug 18)
15 Aug 18

Ipocc reporting statistics

 Ed47 (TechnicalUser)
12 replies
(13 Aug 18)
15 Aug 18

IPOCC email config

 sheldoom (Vendor)
0 replies
(14 Aug 18)
14 Aug 18

UI Weirdness

 alan24 (Programmer)
4 replies
(14 Aug 18)
14 Aug 18

Realtime View

 LegoTajkun (TechnicalUser)
3 replies
(7 Aug 18)
8 Aug 18

UI Agent Login - extension information stored

 mhabashy2012 (TechnicalUser)
1 replies
(1 Aug 18)
1 Aug 18

IPOCC-SAP integration

 allannj (IS/IT--Management)
2 replies
(4 Jun 18)
26 Jul 18

Route call from IVR Script to a second IVR Script

 sheldoom (Vendor)
2 replies
(12 Jul 18)
13 Jul 18

Simple Reporting

 toniavaya (TechnicalUser)
0 replies
(10 Jul 18)
10 Jul 18

IPOCC In the queue music announcement script on all call flows only silence is heard in aleatory tim

 Bidemi (Vendor)
3 replies
(6 Jul 18)
6 Jul 18

Reactivating Telephony Taskflow

 LeonOtto (Systems Engineer)
1 replies
(18 Jun 18)
20 Jun 18

IPOCC IVR Help please

 Jorge79 (MIS)
7 replies
(19 Jun 18)
20 Jun 18

IPOCC Agent signed off by system

 Jorge79 (MIS)
1 replies
(19 Jun 18)
19 Jun 18

Timp Gap in IPOCC
2

 Tihana (TechnicalUser)
0 replies
(18 Jun 18)
18 Jun 18

Agent history - not populating for some agents

 vladcbv (IS/IT--Management)
2 replies
(15 Jun 18)
17 Jun 18

Manual Dialer

 tonymoo (TechnicalUser)
0 replies
(14 Jun 18)
14 Jun 18

R230 XL Server Hardware Specs for IPOCC and IP Office SE - IP Office R10+

 LegoTajkun (TechnicalUser)
12 replies
(12 Jun 18)
13 Jun 18

IPOCC inconsistency in Customers DB

 sroderick (Programmer)
7 replies
(25 Apr 18)
5 Jun 18

IPOCC WebUI Caller Details Customization
2

 allannj (IS/IT--Management)
2 replies
(31 May 18)
4 Jun 18

Working simultanious in IPOCC UI

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