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Is your TFTP the Manager? Make sure that the Manager is set to 255.255.255.255 The manager can only have like 5 secession going at one time. You may want to look at using a different TFTP application. TFTP Introduction In order to load and upgrade their operation software, Avaya IP phones...

We are using Cisco Router with FXS/FXO on both sides. The Cisco has dial-peer for the call routing. The Avaya we have trunk and port modules.

One more www.anywho.com

Call your local telco or who you get the line from they can give you a test numbers.

If Telco is not dispaching for your trouble take the phone off hook report the problem. When the auto tester tests the line is will show a ground. Field tech will have to be dispatched to repair the issue.

Douple and triple check your fire wall. If this Netgear(VPN/Firewall) is running old SW you need to look at upgrading the Netgear SW. David

What Software Version? Is this a Hunt Group?

I have a customer that is running an Inter-tel. They also have an IP Office at the main site. They are not using VOIP at this time. (But will be) They are very happy with the IP Office.

look under the user shortcodes. User shortcode are at before system short codes.

403 is the only system that you need to do s AT-X4. THIS IS FOR THE 403 ONLY! So it will go something line AT = ok Then AT-X2 (Some hex stuff erase) Then AT-X3 (Some hex stuff erase) Then AT-X4 (some hex stuff erase) The AT-X last Follow this process. Erasing the Operational Software Do...

FYI. 3.1(56) was released. It was corrected in that version of SW.

Sorry I do not have the setting for the checkpoint. For Cisco PIX you need to do the following: For PMPro PC ensure you are not blocking / or stateful monitoring of UDP ports 50796 and 50794. This is usual setting for IPOffice to IPOffice via pix VPN. In pix configuration make sure you...

What kind of VPN?

Ok we have a Disagreement with in our office. Dizzyphil has ran this threw his lab, I have ran this through my lab, and can not get it to work but some of our co-works in the office say it will work. Of course they will not show anyone. They are just saying that it will work. After 4 rings...

The DTE ports on IP Office expansion modules are not used for any maintenance or diagnostics except under instruction from Avaya. You should get advice from your vendor. David

This is true. I would not call "no brainier” I have had to trouble shoot this one on multiple occasions. FYI. In 3.1(X) I am using (48) at home. Avaya did a nice thing. When you delete a user. If you have an incoming call the "Destination" is removed. The line group is remains. Just a...

Not sure what the Delta server has to do with this. If you have a power failure you will lose all Hot Desking users. If you have re-bootable changed the phone will also lose all Hot desking User. It you reboot the phone the Hot desking user will stay on the phone. I have tried this the lab...

You need to get 3.1.(498901). I know that 3.1(56) is scheduled to be release in 2 weeks. This bug is schedueld to be in the 3.1 (56) general release. I had to work with Avaya's R&D to get this one correct. Avaya SMBS is aware of this bug.

Is this a 406V2? If this is a 406V2 has a know issue with conferencing. Avaya Tier 3 has a fix for it. But you must open a tac case to get the software. David