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Thanks Phonehed, I finally got around to fixing our internal direct dial problem. Now when you pick up the handset and dial 0 it rings the correct extension. Thanks again for your assistance. Nathan

Hi Phonehed, When I registered at tek-tips I selected programmer because I had originally made posts to a forum for software dev...I write in c# currently so no I'm definitely not a phone system programmer. I have a little knowledge of phone systems and I do have the password to get in. I'll...

How do I redefine the internal direct dial? I'm not a telephony expert. I'm a software engineer and am only trying to help out with some of the phone problems where I work because it is a small company and our major network and telecom support is outsourced. I mainly handle doing punch downs...

Hey bubbaaa, how can i change it so that when i pick up the handset and dial 0 it calls ext 300 rather than ext 221? Thanks again

Thanks bubbaaa, I'll give that a try. Nathan

I need to change which extension rings when our companies main number is called. I'm not too experience with telephony programming so if anyone would mind filling me in on how to reroute the main number on a Norstar system I would really appreciate it. It currently rings on 1 extension and...