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I have pointed these phones to both the MS TFTP server as well as another machine that was running IPO Manager. In each case, the phone loads the 46xxupgrade.scr and 46xxsettings.txt files before I get the TFTP error: FILE NOT FOUND message. I will try loading the SolarWinds TFTP server. I...

The exact model is 4602D01A. This is the non SW model. I have other phones of this same model working. Any idea what file it is trying to load after then 46xxsettings.txt file is loaded? Does this depend on the script in 46xxupgrade.scr?

Even though the working phones already have the latest firmware on them, they still load the 46xxupgrade.scr and 46xxsettings.txt files on startup. Based on this, I conclude that the TFTP server is working. On the other hand, the 'broken' 4602 phones load the 46xxupgrade.scr and...

SEPEHU, Can you tell us how the problem was resolved. I just ordered a couple of 512MB cards with the same intent. Thanks, --- Brent

I am pointing the 'broken' phones at the same TFTP server that the rest of the working phones point to. It is the Microsoft TFTP server component running on Windows Server 2003. I implemented a standalone TFTP server instance because the TFTP server within Manager is only active when Manager...

I have several IP phones (4602) that will not boot. I have determined that they do not have a boot file or application file loaded. When I view the config, <no app name> and <no boot name> is displayed where one would normally find the name of the bin files. I encountered this very problem...

I'm not sure how the "Non-Avaya" card should be formatted but according to the IPO Installation Manual, "Non-Avaya cards can be used for file storage but will not support Embedded Voicemail.

You have correctly identified the problem. I am indeed using user buttons but the receptionist is always using the <transfer> <user button> <transfer> sequence. I would like to redefine the buttons on the EU24 so that this sequence always works. Should I use the 'Abbreviated Dial' or 'Dial'...

I'm using programmed buttons. The sequence is <Transfer> <User button> <Transfer>. This sequence always works the user is not on the phone but it does not work if the user's phone is in use.

The transfers are being initiated from a 4621 IP phone using the <transfer> key. The same transfer process is used for the first transfer and subsequent transfers.

I have an IPO 406v2 system that is not handling transfered calls correctly. Here are the details: - I'm using 4610 phones with three call appearances defined on each extention. - Transfers to an idle extention work as expected. The call rings in on the first call appearance and transfers to...

I have an IPO 406v2 system that is not handling transfered calls correctly. Here are the details: - I'm using 4610 phones with three call appearances defined on each extention. - Transfers to an idle extention work as expected. The call rings in on the first call appearance and transfers to...

Can someone tell me how to compeltely delete a Voicemail Pro user. I have already deleted the user on the swtich but they are still in the dail by name directory. I know that I can delete the users folder in the VM/Accounts but I don't know if this actually deletes them from the VMPro database.

I have an assited transfer set up within our auto attendant to transfer to an external number. This works well in testing when I activate the auto attendant from an internal extension but will not transfer when the auto attendant is reached by an an inbound call. Do I have enable Allow...

CLWINGET, Thanks for your very detailed response. I know this works but I was specifically trying to use the "call coverage" method so that the receptionist's coverage calls would indicate on a different button on the assistants' phone. This will allow the assistants to quickly see that they...

Can someone tell me how to provide 'call coverage' for hunt group calls? I am trying to implement coverage for the receptionist. Here's the call flow that I am trying to implement for inbound calls: - All inbound calls go to the receptionist's phone first. - After 10 seconds, the admin...

The only other power supply I have with me is one for an IPO SOE. It has the same voltage and current rating as the one on the 403 so I tried it. When I plug it in, all of the lights come on and stay on (no flash). When I revert back to the original power supply, I get the flash again. I may...

I have a IPO 403 that has failed. When I boot it up, all of the LEDs on the front panel flash. Anyone know what this means? I am unable to get connected to it through the network or maintenance port. Any idea?

Kyle, I have a primary reception group (Reception A) and an alternate reception group (Reception B). The Reception A group is set to overflow to Reception B. The call flow works OK. The main problem with this approach is that the members of the Reception B group cannot tell the difference...

I have an IPO configured so that outside calls that are unanswered by the receptionist are directed to an alternate receptionist group. This call flow works great except the members of the alternate receptionist group cannot tell that the call is an outside call that was not answered by the...