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  1. kieranmc

    Running Avaya Site Administration as a service?

    I've been trying to do the same thing recently. Gave up on RDP and VMs - a GPO kills all inactive RDP sessions, so I couldn't get round that. You could try creating a scheduled Windows task to start ASA, then schedule your reports in ASA to run just after that. I didn't get that to work, but it...
  2. kieranmc

    RTDelay report

    I've enabled measurements on our Network Regions and on one of our MedPros, and am getting daily scheduled reports for packet loss and jitter, but the report fro RTDelay is blank every day. Thresholds are: Packet loss 5%; Jitter 50ms; RTDelay 500ms. Is it just that the threshold for RTDelay is...
  3. kieranmc

    ASA scheduled reports

    A Group Policy is killing any inactive RDP session after 5 minutes inactivity! You were spot on with that Sean. Trying to get the policy removed from that server. Is there any way of running ASA or the report as a background process, or in some persistent way so that it doesn't rely on an active...
  4. kieranmc

    ASA scheduled reports

    Still no report! It's still there in the Schedule tab, waiting to run overnight tonight. But in the History tab yesterday's failed scheduled report is there with a Warning saying "Repeated task (list measurements announcements all yesterday-peak)shows no record of execution at its last scheduled...
  5. kieranmc

    ASA scheduled reports

    Update: didn't quite work as the scheduled report didn't run overnight, but the job is still showing in the Schedule tab so it hasn't disappeared. When I logged in this morning the History tab has a Warning that "Repeated task: Report shows no record of execution at its last scheduled time". I...
  6. kieranmc

    ASA scheduled reports

    Hi Sean thanks for the advice. There's nothing happening nightly so far as I can see in the Event Viewer, and I have tried scheduling the report then logging off - the report disappears and there is nothing in the scheduled tab. However, I tried scheduling the report and did File>Save...
  7. kieranmc

    ASA scheduled reports

    I've been trying to use the schedule feature in ASA 6.0 > Advanced > Report, I have configured ASA for automatic login and all goes well while I'm logged in. For this purpose I am running ASA on a Windows 12 server, so I RDP to it, set up the scheduled Report and close (ie, click on X) the RDP...
  8. kieranmc

    Change Trunk Group selection for outgoing calls

    Thanks ZeroZeroOne. Nice and simple, and did the trick
  9. kieranmc

    Change Trunk Group selection for outgoing calls

    Hi all Normally when our users are sat in one of our two separate offices, their outgoing calls go through the ISDN trunks on their site. Presumably selected for them based on being in the same IP-Network-Region as the DS1 boards. But now everyone is working from home, so they are in an...
  10. kieranmc

    Question on Agent configuration

    Do you have a Whisper in the VDN?
  11. kieranmc

    Change Variable value

    Thanks. What do you use to write those scripts? I've seen some PERL examples, so I'm trying to get my head around those
  12. kieranmc

    Change Variable value

    OK, OSSI works better for me if I use putty rather than Avaya Site Admin, then just run autosat from shell
  13. kieranmc

    Change Variable value

    Thanks Guys. I've been having a go with OSSI and OSSIMT, have found the field reference and how to change it. Which for reference looks something like: t ccha var f7005ff03 d0 t OSSI in my Site Admin isn't responsive and doesn't display anything in real time, but if I very carefully enter the...
  14. kieranmc

    Change Variable value

    Hi anyone know of a way to update or reset a Variable value automatically or on a schedule? Rather than from within a Vector. So, say if I want to set/reset the value of Variable A to 0 overnight. I know I can do it manually in Variables for Vectors table, and I can set the value in a vector...
  15. kieranmc

    Outbound Fax on Aura Messaging

    No outcalling on AAM, so that's the problem :(
  16. kieranmc

    Outbound Fax on Aura Messaging

    Well, fax sending has now started working for the Fax Client, but only to the internal extension. Not working yet for sending externally
  17. kieranmc

    Outbound Fax on Aura Messaging

    Avaya CM 6.2, Avaya Aura Messaging 6.3.3 I've configured inbound faxing successfully, but getting nowhere with outbound. Downloaded and installed the fax client and set up the Avaya Aura Messaging Fax printer and the fax http port. I've used my mailbox number and password for the credentials in...
  18. kieranmc

    Engaged call alerts

    Hi, thanks for the reply We're way back on version 4, which is rapidly running out of support. A whole other problem!!
  19. kieranmc

    Engaged call alerts

    Hi All I am occasionally getting email alerts from our non-geo provider's platform to say that we have had engaged calls, usually at peak times. When this happens I check the trunks using CMS real-time reporting and I can see lots of idle member channels. In fact, these same channels are...
  20. kieranmc

    Active X controls in NICE

    Hi All Microsoft are releasing a significant Security Patch in October that is very likely to affect Active X controls, and I'm just wondering if this could affect NICE in any way? All I know is that I have to enable Active X on user's browsers, but I don't know where it is used in NICE...

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