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Yes it is a DTI/EM. I have tried auto answer and without auto answer. It works partially without. It acts like it cannot read the dnis digits from the the 3COM. The 3 com can call into the BCM and it will ring until the AA answers then you can dial the proper extension.

I have a BCM-50 that I am trying to tie to a 3COM IP phone system with a point to point T-1. It can not reconize dnis digits between the two. If I call one from the other and the voice mail answers I can call to an extension. but if I try to call direct it does not see dnis either way.

I did it wtih a BCM 50 that I had to change. I put new keycodes in the new box and then uploaded the customers data.

It been awhile since I added a keycode to a switch. Can someone tell me the load amd commands?

There is a patch dealing with problems with analog lines on the BCM 50 you might want check in this. What release do you have?

LHK 1 worked Thanks a bunch!

You can Park And Page from a subscribers mailbox on a CP 100 I know for sure.

I have a acd phone that you get a busy when you call the secondary dn instead of going to Voice Mail. The tnb is: DES ACD TN 004 1 10 12 TYPE 3905 CDEN 8D CTYP XDLC CUST 0 FDN 697 TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 120 SCI 0 SSU 0000 LNRS 16 XLST SCPW CLS UNR FBD WTA LPR PUA MTD FNA...

Is there any way to play a announcement as soon as any call is placed in the acd que? I need this message to play before any call is presented to any agent.

I just had this problem and rebooted my laptop and could connect, Windows 2000 Pro.

Valcom www.valcom.com has a solution.

Is there version of Procomm that works with Windows XP?

I have a customer with 2 BCM 50's. They have been working fine and I have been using the customers private network to program and monitor systems. All of the sudden I cannot connect to the BCM's with the monitor program. I can connect with element manager. Any ideas?

What kind of gateway have you used for this application. Nortel or some other vender?

What kind of gateway did yoy use?

Does anyone know of a gateway that works better than Nortel's to tie a MICS to a BCM.

John tried it and it works great. Thanks!!!!!!

John do you mean? icdt 200 200 321

I have a Opt-61c and I have the trunks to go to ext 321 at nite. 321 is a acd dn going to voice mail. When you call in at nite you do not go to the message assiciated with 321(SDN). You get a message saying that ext 200 (Attendent DN) does not have voice mail. Any suggestions?

Check to see if autodial button 22 is stuck