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Thank you, for your help, and the warning, I will limit the remote access to name changes, Being an Avaya cm/acm/definity engineer, I may struggle with this. commands like display alarms, and disp station or change station seem easy now. The hicom docs, will require quite deep reading. I am...

Hi, superb as always. Thanks. Unfortunately I only have ZOC pro, I cant get PROCOMM for love or money, this is only for testing access to the login screen.

I having a problem logging onto a hicom 300 remotely via a modem. I am using ZOC pro. Emulation TV9xx 19200 N,8,1.I am not getting the login prompt, do I need to enter any key prompts.the screen displays Connect 14400, aa.

I have loaded ASA onto my home desktop PC, internal modem is on com port 10, ASA only sees upto com port 9, I cant see how to change it. Its a bit of a mare, I have not had this issue on previous laptops, I installed the modem card yesterday, it works fine. I tested it with Hperterminal. I have...

Many thanks, Brilliant. My experience is Avaya, but I am hoping to be able to maintain Hicoms, or at least do moves and changes.

Hi, many thanks for the info. However where do I get the manual from, initially one that I can download. Again thankyou for the info its excellent and will help. Kind regards

I have been asked to setup remote access on a hicom 340, I believe this uses a straight pin to pin RS232 lead.Is there a specific modem that should be used. I am not a Hicom 340 engineer, I used to work for Siemens many years ago, my last experience with a hicom is the 150.Any advice on pinouts...

We are getting this warning on the alarms, could some one please explain. Thanks.

Many thanks I will try this out.

we have used robotics couriers and they have worked well. this is a silly question, but have you tried dialing in via the tracker, and are you talking about a tracker.

call will not camp on to a busy ext, it returns to console after 30 seconds.customer says it will not hold? any Ideas please. I am a novice engineer. many thanks.