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An explanation has come to light. Person A didn't have any rules set up in Outlook. It has transpired that the sender had set up an address book entry with person B's SMTP address in the address box but, somehow, put in person A's SMTP in the display name box which is why it looked as if the...

I have come across a rather odd user query. An external email was sent addressed to person A as joe.adams@abc.org.uk (this was person A's correct SMTP address) but actually arrived in person B's mailbox. I checked in Xchg Admin on both mailboxes and there are no alternate recipient rules set...

I don't think you'll be able to totally prevent them from receiving external emails despite the SMTP address being deleted, as long as the sender knows how to use X400 addressing.

Don't know if this will help but you could try checking in the Outlook client that the default address list is set to the GAL - Word should then pick this up. From Outlook go to Tools, Services. Click the Addressing tab and from the "Show this address list first" drop down select...

What you could do is make use of the Rules feature in Outlook to set up a rule so that anything sent to you, by you is automatically sent to the Deleted Items folder. That way you don't have to remember to remove yourself from the To: field whenever you click Reply All. HTH !

Thanks guys. Will check out the products suggested. It isn't appropriate to limit the message size as most traffic is internal across our network. I suppose the other option is (yet more!) user education. Life would be so much easier without users ;+>

Hi, hope someone has a few ideas. We are running Outlook 98/2000 as the client on MS Exchange 5.5 . We have a number of users who regularly email large attachments to users with externally hosted email accounts. The external users have to dial up to collect emails and complain frequently...

Hi, hope someone has a few ideas. We are running Outlook 98/2000 as the client on MS Exchange 5.5 email system. We have a number of users who regularly email large attachments to users with externally hosted email accounts. The external users have to dial up to collect emails and complain...

From Exchange Admin if you go to Configuration, Connections, Internet Mail Service. Click on the Connections tab. You'll see a button called "message filtering" click on that and then add in the email address(es) you wish to block. Apply the change. You'll need to stop and restart...