The time of day routing, I have down.
Where I need help is in the "hunting". Currently, the calls from my vecor go to a Hunt Group with no members. The hunt group has cover path of 50. Cover path 50 rings on one user, then a second user, as it should. If the second user does not answer, I...
Good day all,
I have a Definity G3, and am having trouble routing calls. I can't seem to figure out how to route the calls in the situation below without using two cover paths back-to-back, which is not allowed.
Here's what I'm trying to do:
Call comes into DID number. Call goes into Vector...
Tested using the access code for the paging system. Same result. The system will connect my telephone set with the paging system, but not play the announcement. I can paste the vector info here if it would be helpful. Any other suggestions, hints or tips??
Thanks,
Jesse
Since I was using a phone extension to test with, I'll go back and perform a test using the actual paging system. I'll be sure to post the results.
Thanks again for your help and suggestions!
Jesse
A vector like Chris suggested is what I had in mind. Knowing that what I have in mind isn't always possible. I created a vector like the one above using another employee's extension to test with instead of the overhead. The vector will connect me with his phone, but that's it. It will not...
Is there a way to configure a G3Si switch to play a pre-recorded announcement over the paging system?? We can currently dial an extension to be connected to the overhead paging system, and can speak our page. I'm trying to setup a system where we can dial an extension or number, and have the...
I am looking for a few tips to help setup a simple Incoming Call Distribution. All we want is to allow callers of a certain number to be able to enter the extension they want to be transfered to. It sounds simple, is it??
Thanks for your help.
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