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  1. vschumpy

    Anyone used V12 with Exchange Document Level?

    It is inherently faster than the old brick level because it uses a more recent and more efficient API, but again a lot depends on your individual installation. How much performance improvement you will get is like subjective, and depends on a lot of the same things that affected the old brick...
  2. vschumpy

    Anyone used V12 with Exchange Document Level?

    Document level backup has been around for a while - even in 11.5 it is called the premium exchange agent. Backup speeds, especially brick/document level are highly subjective and it's impossible to guess without trying your own installation. One advantage document level has over the old brick...
  3. vschumpy

    Arcserve compatablilty from v11.5 to v12.

    Generally agents are BACKWARD compatible, but you'll not be able to use newer versions of agents with an older server version - it is almost certainly why you are getting errors.
  4. vschumpy

    CA Arcserve R12 + HP 1/8 G2 Autoloader issues

    HP don't support libraries off the external SCSI port of their SMARTArray/RAID cards, you'll need to invest in a separate SCSI card. Incidentally - if it's on a SAN, why not connect the library to the SAN via the fibre? Secondly, ARCserve has built in Shadow Copy Support IIRC - although not...
  5. vschumpy

    [11.5 SP4] strange warnings and duplicated library

    OS sees two drives (correctly) and 2 libraries (which could be considered correctly as the library is attached through 2 different scsi controllers)" Therein lies your problem, if the OS is seeing two libraries, then so will ARCserve. It's really up to your failover software to manage the...
  6. vschumpy

    SAN question

    Plus the SAN Primary and distributeds need to be able to communicate to negotiate device locks so you need to consider this on the SAN zoning side too.
  7. vschumpy

    SAN question

    Short answer 'No' If the member servers cannot access a central db on the primary then your media pools/retention are useless.
  8. vschumpy

    [11.5 SP4] strange warnings and duplicated library

    Drivers are not required so it is pointless installing them unless you are using StorPort drivers for the HBA. Does the OS see two drives or one? Is persistant binding used by the HBA? Have you tried deleting the tape engine config reg hive and re-running device configuration? see the end of...
  9. vschumpy

    SAN setup using Arcserve

    By all means use the forum for help, but play fair and first help yourself by taking the time to read the detailed help PDF documents on the installation CD.
  10. vschumpy

    Is it possibel to restore a mailbox without using brick-level backup

    Not using brick level backup - brick level backup is automatically excluded for full system backups and is documented as such in the activity log. Dependant on the exchange version you can either restore the mailstore to a recovery group, or setup a temporary server with the same details...
  11. vschumpy

    Help regarding BLANK TAPE message needed....

    It's really hard to see what the problem might be, being as the media use rules depend on the type of rotation that you use. For example the media rules in global options have zero effect if you are running any rotation - they are hard-set by the rotation itself. Media pool issues are...
  12. vschumpy

    Arcserve 11.5 sp2 jobs hang / loss of filers

    I'm almost certain multiplexing is NOT supported with NAS streams - ask CA specifically about this - they may have overlooked this.
  13. vschumpy

    Tape Names

    Simply blank the tapes and use an asterisk (*) as the tape name in the backup job - the tapes will be formatted with the date and time of the backup job when it runs.
  14. vschumpy

    Arcserve 2000 and quantum ultrium

    Database problem - nothing to do with the hardware - check the database FAQs on this site or SupportConnect.
  15. vschumpy

    Encryption slowing down backup

    Encryption is CPU intensive IIRC by enabling encryption, you asking for 162-bit triple-DES. See these FAQs for more information: http://supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=FAQ343737 http://supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=FAQ343744 You can try...
  16. vschumpy

    True purpose of Catalog.DB?

    Nick, it really would depend on your backup strategy and rotation, and a little understanding of relational databases helps here too. Maintenance, whether it be SQL or ARCserve's own database will only trim what has passed the prune retention time (by default 30 days), but the prune job doesn't...
  17. vschumpy

    ArcServe v11.1 SP2 - Back-up filters not working?

    *.tmp are auto-excluded by design anyway by ARCServe if I recall correctly. What I suspect you are referring to is files backed up as part of the system state/registry to which filters do not and cannot be applied. I'm taking a guess this is the sort of thing you maybe stumbling across in the...
  18. vschumpy

    True purpose of Catalog.DB?

    No, it is the exact opposite. Using catalog.DB means that detail information is NOT automatically merged to the database after a backup, but is held ready in case it is needed. This has benefits in that : 1 Your DB doesn't get unwieldingly large - which is VERY easy these days especially if...
  19. vschumpy

    arcserve 11.0 problem with second drive

    You will need to install and purchase a licence for the Tape Library option.
  20. vschumpy

    Using DR Option to restore to a different server

    Dave, the DR option is essentially intended to restore the server to the same server hardware, whilst going from a G1 to a G3 may not seem a big deal, DR as you are finding may well have problems handling it. I would suggest that you try manually loading the appropriate SCSI driver for the G3...

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