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We have version 2.5.060 Is there a newer version? If so how do I go about getting a copy.

Both the CP and the computer have a static IP. The instructions we have show the IP going into the security section also but when we go into the configuration screen our security tab is replaced with a password tab. We use the 900 user id to sign in so it should give us full permissions. Yes...

I told the Call Pilot to look at the computer IP address but I cant find a spot in the computer to tell it to look at the Call Pilot. I believe in older versions of the call center software it had a spot for the ip but in version 2.5 I cant find anything.

I am sorry, I ment to say Call Pilot 150. Also to add to my previous post, we double checked the master client address into the Call Pilot manager as well. We had a Nortel authorized dealer install and configure the system but they did not help with installing the call center software. To be...

We are trying to configure are Call Center Reporting server but are not having any luck. We have installed the software and followed the directions given to us by Nortel. When trying to upload the skill sets or lines it times out. The RDB server is giving a message saying Bad Packets followed...

No the computers will not be under their control at all times. They will be moving around when accessing this account.

We have setup an email for our Executive Committee and have enabled it to be checked from the internet/browser. Is there a way for PC's that automatically save passwords to not save this one. Or is there anyway we can make this mailbox secure. Thanks.

taylorguitarman, So far we have not had any problems as far as the scanner itself goes. We are using them to scan our members drivers license. The quality of the scan is pretty good itself considering the size of the scanner. If you have any further questions about the scanner feel free to ask.

Thanks alot. We are going to go ahead an use this program for the computers that would not let us load kodak imgaging. Appreciate the help.

We use a company that supplies us with a system and their software to run our credit union. They provided us with a ScanShell 600c which we are going to use to capture our members ids to verify the member with the id we have on file. I called them and they said no software is needed to run the...

Tried removing kodak imaging and reinstalling it but the same error has occured. Any thing else you can suggest? Thanks.

Currently our server is running windows 2000. The rest of our computers are running win 98 with the exception of 5 running win nt. In order for the security options and forcing someone to properlly log on to the server will we need to upgrade the rest of the computers to nt or 2000? If not...

what else is needed? just let me know and I will do my best to get it to you

We are in the process of setting up scanners within are organization and we are using Kodak Imaging which comes with windows to calibrate the scanner's settings. On some of the computers when we go to open the kodak imaging program it gives us an KodakImg Error saying it caused an invalid...

A virus had got into my computer some how so I removed it using McAfee. Now everytime windows boots up it says the regrunchk.exe file is missing. How do I recover it?