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cspillman. I guess that is true, I have no way to know if they were intentionally leaving off the more secure (but lengthier) solution of either using trusted sites or resetting the switch back to prompt/disable. I guess it is more of a quality issue than ethics and I hope to address that with...

dennisbbb - I don't think anything in my posts suggest I am laughing at them. Quite the opposite from laughter. I am alarmed at what they are offering up to their customers as solutions. This was an email support case, so I was not on the phone expecting an instant answer. It was 3 business...

That is what I did, but only because I knew their advice wasn't a good solution.

If I blindly followed the tech support's advice to enable unsigned ActiveX, I would never be prompted at ANY website. I think that is where I am having an issue with the advice they gave. They fixed their web portal's problem, but opened my computer up to other (possibly malicious) websites in...

I had difficulty accessing a tech support web portal for a product we use. They have updated the webportal for the maintenance agreement and I couldn't log on. I was getting an error about XP not being able to install certificate from "unknown publisher". I emailed their support and this is the...

Is Junior neglecting (or pushing aside) primary job duties in order to shine brighter in the administrator job functions? If that is the case, then Junior is not being a team player. If Junior is doing all those duties and still has time for more duties, then DrJavaJoe has a good idea - find...

We were in a similiar situation, having both phones and computers. We started comparing notes with other departments and the same folks that were breaking phones/computers, were losing dollies and wrecking vehicles. Were they careless or just didn't care? This awareness led to upper management...

Is it possible that the reports in the list are in a different "reports" folder than the one where you deleted files? When I upgraded to a new version, it created a second installation folder "Watchguard 7.21" folder. My new reports are in that folder, but my older reports are in the original...

Double check that the shared folder properties has the "show as Outlook Address book" check marked by Right clicking the folder icon and choosing properties. If that is correctly marked, I would delete her profile and recreate and see if the problem is resolved.

hernanme, The exmerge utility on Exchange server gives you options to select only certain messages to archive to a .pst. That might do what you are askign about. Alice

I have multiple exchange mailbox accounts, although they are all for the same company. When I reply, I have a FROM field and I choose the account I want shown as the sender of the message. The from field is not displayed in Outlook by default, but is available under the view menu. Maybe that...

It does detect the spam and sends it to either users junk folder or public junk folder. You can tweak the threshold for detection and the default filtering works. I have not added any custom policies or added any additional filters. Tech support says it will learn what is valid mail over time...

I had the same problem, but get a different error. It says "Failed to start running task" when I try to run the update. I have a support case logged with mcafee. When I updated my virus scan 7 that runs on that server, it updated the groupshield dats. There is a help article on the mcafee...

I just went from 5.2 to 6 on Groupshield. The groupshield interface is very different. All the features are there, but different ways to get them configured. There is an upgrade guide on the website that you will want to look at prior to installing. I uninstalled 5.2 and then installed 6. After...

Thanks vipergg.

Andy, I think the problem lies in the time clock not being able to auto-negotiate the speed. The time clock documentation says in big bold letters that the port on any 10/100 switch must be set to 10 MBps speed on the port that the time clock will use. I'm searching the Cisco documentation...

We have a Cisco 3524 switch. We are getting a new time clock that will connect over an ethernet connection. The specifications say the port speed on the switch must be set to 10 MBps for the timeclock. Is the "rate-limit" command used to set that? Or, is there a specific command to set the...

I found this information on XADM:How to Manually Remove a Single Exchange-based Server from Active Directory - Q278918. I found it via this link http://www.kbalertz.com/kb_Q278918.asx ldp.exe is the active directory administration snap in from the Windows 2000 support tools.

I had a similar problem with our branch office that connected via a slow frame relay. The only microsoft support information I could find was about multihomed computers, but it didn't help me solve the dissappearing/reappearing problem in the network browsing. A workaround would be to add...

I have a different problem with Turbo Tax - it requires administrator rights just to run the program. Our accountant needs the business version to print 1099's and also does the owner's personal tax forms. So, we buy the program every year. This year, the program is requiring him to be in...