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Marcell5, you are correct. I should have looked the whole sentence. If you want to allow someone to call-forward to local calls then they can also call-forward to long-distance numbers because off-net means not on the phone system which leaves local/ld as fair game.

What you could do is change the COS for those stations to a COS that restricts call forwarding off-net. If all the stations have the same COS, change that COS and change the restrict call-forward off-net to y then you should be all set. But mind you if the station is already forwarding off-net...

We figured it out, the remote user was using a headset that was off-hook. I thought to fix the problem it would be something simple or stupid. Thanks for the help.

I did compare the drng setting to a few sets and that field is blank for all.

I have a M2616 with display and when someone calls into his DID which is key 0 it rings once then flashes. This happens when no one is on his line. I looked at his programming and compared to others that are working correctly. I even disabled and re-enabled the phone. Any help appreciated.

You can try http://www.wedophones.com/myweb9/ManualsLead.htm and also you sign-up at Nortel's site for free access to doc.

Does any know where I can find documentation on the setting up the auto-attendent in Norstar flash. Thanks.

I need to tap those great Nortel minds again. We have come across a couple of times at our sites where a voicemail light will come on for a phone that does not have a voicemail box defined for it. I suspect that this DN is mistyped in someone's mailbox but do not know of any other way of finding...

Thanks Nortellian, that worked!! Thanks to everyone who posted, I can see why everyone says this is the best Nortel forum. Thanks again,

Yes, Yes, and No

I changed TGAR to 0 , and still a fast busy.

Yes, NCOS 7 = FRL 7

I also changed the FTR CFW and FTR DCFW to 24, but same problem?

I changed the CLS to XFA but I'm still getting the fastbusy. Any other suggestions? Thanks.

I have created the phantom TN and programmed a 500 set onto it. My call completed when calling externally to an internal number but when I call externally to an external number (DCFW is set to 81xxxxxxxxxx) I get a fast busy. I have tried all variations in the DCFW field and CLS is CFXA. I not...

I'm looking for places to do Avaya training on ACD/vectors and advanced definity administration besides Avaya University. Any suggestions would be great. Thx Monty