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If I recall correctly, adjust 90-10-64 to not set.

Is there a way to extract license file from PBX? This question would relate to 1100, 2100 or 9100. I have never had that problem.

What would be the licensing issue. Data corruption? Lost licenses?

Back on site today, 16 cct digital card, 8 cct digital card and 4 cct analog card all solid red lights. I took out 8 cct card and analog station card and 16 port came to life. All account passwords changed so I have no access but they are back in service. I have 1100 and 2100 experience. I...

I'm going back tomorrow. I am not sure how I will determine IP address. New customer to me. I don't want to default and reprogram. Picking up more SV9100 and 8100 customers all of a sudden.

Small system, 16 digital phones. All phones say initializing. A reboot did nothing. What do you recommend?

Regular PRI which is kind of rare these days.

We have a SV9100 CP10 with a PRI circuit with frequent trouble. Is there any monitoring capability of the circuit ? D channel status? I put a loopback plug on the PRI and the PBX sees the circuit active, so I tell the customer, it's not the PBX. But otherwise we have no visual status. We use...

when you press the doorphone, the camera video automatically is called up on the crestron in wall screens. The doc relay will open the gate. I believe the crestron installer has put a pair of wires on the doc data pins to trigger the cameras. This is probably causing the problem. I am...

This customer has a crestron system. When you press a doorphone, somehow it triggers the cameras and brings up the gate display on the crestron system. I am thinking someone has tapped the doorphone in a way to signal the crestron system. As such it is causing trouble. When I open the DOCs...

Nothing in the alarm logs worth noting.

I have a bcm 400 with 4 doorphones and 4 associated DOCs. Intermittently the doorphones will ring no answer when you call them from inside the house. Then they all return to normal. My expectation is the doorphones should always answer no matter what. I do not think they are all on the same...

Try FILE / Preferences / Security / Untick Close Configuration....after send.

Encouraging news I hope. Please keep us updated.

I use a grandstream ht812 with my Norstar. I get voip sip trunks into my old norstar.

I forgot about override mailbox. But I used Virtuals for my incoming calls, to a routing mailbox with a time of day schedule. I believe NTAC told me no override mailbox in this case. This is my problem.

I want to upgrade my manager to R12. I believe I am supposed to uninstall manager R11 first? I get an error when I try to uninstall. What do you recommend?

Is it possible to build an auto attendant that plays a blank greeting for 1 second and then a second greeting with an actual recording. I would like to have blank greeting to record snow / closed messages and then remotely record / delete them. This is an SL2100

Is a software upgrade to the latest r8 warranted?

Thank you. I can do that.