There are several software options that will tell you about the hardware and software components on your system. Links to two freeware versions of them are:
http://belarc.com/free_download.html
http://www.aida32.hu/aida32.php
I've installed Norton Sys Works 2002 on six W2K Pro machines at my office with no difficulties. Could be a bad disk that is not allowing certain program files to load. Have you attempted to load it on other machines?
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