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  1. Nauthiz

    unicenter suite of products on Windows 2003 server

    there are actually several patches required to gen 0403 of unicenter NSM before CA will support it on w2k3 sp1. This info is on support connect.
  2. Nauthiz

    Unicenter Remote Control URC error -HELP

    Open RC explorer on the RC manager machine. in the management subtree right click on the address books and for each address book add the local or domain groups/users who are supposed to be able to do RC to that host. The permissions are inheirited down. In managed mode the rchost checks with...
  3. Nauthiz

    INQOPER

    yes that does work - thanks!
  4. Nauthiz

    INQOPER

    I am running nsm 3.1 on a windows box. Maybe I am dumb but just can't figure out the correct syntax to use the INQOPER keyword in a message action. I have tried all kinds of combinations of test actions, return codes etc but can't figure always get a RC of 0 from this function. For example say...
  5. Nauthiz

    Cannot logon to Remote Exchange Agent

    try this: when you define the job right click on the server that has exchange on it and specify domain\username security using an account that has necessary rights (I am lazy and just use domain admin acct here) Then right click on the exchange server node underneath taht and specify security...
  6. Nauthiz

    CR_UPDATE syntax in tngwriterrule.dat file.

    I want to use CR_UPDATE keyword instead to log subsequent instances of the same event as comments to the same job. I want to match the job summary field as well as the default match fields. It says in the comments of the file that: # CR_UPDATE - updates an existing request or...
  7. Nauthiz

    Cannot stop job

    Probably too late now but... this one has come up in the computer associates: arcserve backup-up and computer associates: brightstor backu-up solutions forums in past. 1 Stop all the services for arcserve in services applet (or I do it via a batch file) 2 kill the asrunjob.exe process. 3...
  8. Nauthiz

    Dual primarys on on a single SAN

    I have spent many hours fixing our temperamental san option. While win2k /NT sees the fibre channel scsi devices, arcserve primary and secondaries send packets across the LAN to communicate with and configure each other. So if you had two unconnected LANs you could run multiple primaries in...
  9. Nauthiz

    bloody filters

    Like a lot of the CA products I have used this is another example of core functionality that just doesn't work. Well sometimes it does and sometimes it doesn't... I usually set up filters for the whole job in the backup\filter menu. However sometimes they just don't work. If so try right...
  10. Nauthiz

    Backing up to File System devices

    I am not sure if this is your problem but... I have used both Arcserve 2000 and ASO 7. We do most of our work remotely via terminal server sessions. Unpatched both products don't really work properly if you submit jobs from within a terminal server session. Even patched jobs don't always run or...
  11. Nauthiz

    100% fragmentation on win2k agent

    Hi all, we have a bizarre agent status on our exchange server. This server has an e drive with only the exchange edb files on it and nothing else and it continues to intermittently read 100% fragmented (critical) in the windows 2000 agent. Raxco perfect disk is installed on the server and says...
  12. Nauthiz

    Bored of alert service configuration and TNG!!

    I have to set up alert configuration via both email and tng trap on about 40 servers. I have worked out how to script submitting the jobs (arcbatch) but have not figured out any way to automate or replicate settings for the other steps of the process ie: - setting up a mail profile to the...
  13. Nauthiz

    Tape Library Append Order

    Hi there, we use ASO 2000 with a compaq DLT tape library. Each night we run a large number of jobs which are all set to overwrite on a different tape, as a result the 9 tapes are often not enough. We have considered using append rather than overwrite to try and get more efficient use of the...
  14. Nauthiz

    Backup incomplete

    Open up the job to modify it and go to the Backup menu. Select filter. You can add file or folder filters to exclude. For example exclude *.ldf or *.mdf files on sql server backups, *.tmp files., or a particular folder like c:\temp. You can also specify filters for individual drives or servers...
  15. Nauthiz

    Compaq TL891 system and ARCserve

    We have one of these at a client site that backs up servers on a compaq storage works SAN. It is a huge pain the **** as if any of the four NT servers which are clients of the tape library are rebooted without stopping all four sets of tape engines in the correct order first, all the backups off...

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