Problem is that when calls go unanswered they cover to Unified Messenger - port 1 (7901) picks up just fine, while this line is busy if another call comes in the phone just rings and rings. I think the vector is not working properly. Following is information on the PBX and vector. I am new to...
This was all set up a couple of years ago by a company that supports Avaya Unified Messenger.
The problem is that when one call goes unanswered, it covers to Unified Messenger correctly. However, if a second call attempts to cover to UM while the first one is still being heard the caller hears...
Problem is that when calls go unanswered they cover to Unified Messenger. Port 1 (7901) picks up just fine, while this line is busy if another call comes in the phone just rings and rings. Obviously the vector is not working properly. Following is information on the PBX and vector. I am new to...
So I can just duplicate exactly what is there using rem-audix and just the different extension for the UM pilot number? I need to keep the existing audix set up for a while until the rest of the auto attendants are switched over. Thanks!
The way I understand it the AUDIX Extension field re-directs them to the hunt group ext on the host PBX.
I need to do something similar only not for Audix, for Unified Messenger. I have posted exactly what I am trying to do on the message: Definity G3v7 Remote PBX Programming. I really need to...
On the second page of the hunt group for the remote audix. The message center is: rem-audix this then allows you to enter something for AUDIX Extension.
The other possible choices for message center are: audix, fp-mwi, msa, qsig-mwi, and none.
Where do these choices come from? Are they programmable?
Have one host PBX - Definity G3v7 and 11 remote PBXs.
We were using Audix for all of our voicemail. We have recently implemented Unified Messenger v5. On our main PBX (G3) everything works properly. If someone receives a call and it goes unanswered it goes to their UM voicemail box.
There is a...
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